OPERATIONS / SUPPLY CHAIN

Sustainable practices of CCI Kenya & CCI Global call centers.

Forever 21 is reporting a security incident that exposed sensitive personal information of some of its current and former workers.

Crate & Barrel Holdings, Inc. is investing in artificial intelligence (AI) technology that will support delivery of a seamless, personalized customer experience.

Amazon is extending its "Buy with Prime" to retailers on the Shopify e-commerce platform.

A proposed change in overtime pay rules that would make millions of more workers eligible for overtime pay would have a big impact on the retail and food industries.

Academy Sports + Outdoors is extending its in-store and online assortment in collaboration with two well-known athletic and outdoor brands.

Walmart is accelerating its efforts to grow its third-party marketplace by giving sellers more resources to market and deliver products to customers. 

Shoe Carnival is easing the introduction of third-party-owned items on its e-commerce site.