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Study: Academy Sports + Outdoors has highest customer satisfaction rate and higher repurchase intent
Westlake Village, Calif. -- Academy Sports + Outdoors ranks highest in customer satisfaction, according to the J.D. Power and Associates 2012 Sporting Goods Retailer Satisfaction Report. The inaugural report measures the overall sporting goods retailer customer satisfaction experience by examining five key factors: staff, cost, facility, merchandise and sales/promotions.
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Limited Brands names COO
Columbus, Ohio -- Limited Brands announced that Charlie McGuigan, CEO of Mast Global, the company's sourcing and production arm, has been named Limited Brands COO. In addition to retaining his current responsibilities, he will assume leadership of enterprise operations.
Martyn Redgrave, Limited Brands chief administrative officer, will transition to the role of senior advisor for the company later this summer.