OPERATIONS / SUPPLY CHAIN

Regional specialty chain Mast General Store manages omnichannel taxes
Mast General Store is using technology to stay on top of complex tax regulations associated with store-based fulfillment of online orders.
DoorDash integrates AI into voice ordering
DoorDash is using artificial intelligence (AI) to ensure all voice orders are answered quickly and properly.

Bath & Body Works to hire 30,000 store employees for holidays

Bath & Body Works is looking to get a jump on holiday hiring.
Store employee among fatalities in racially motivated shooting at Dollar General store

Three people were killed in what authorities say was an anti-Black hate crime on Saturday, Aug. 26, at a Dollar General store in Jacksonville, Fla.
University of Arizona offers robotic delivery on campus

The University of Arizona is partnering with an on-demand delivery provider and AI-based autonomous delivery platform.
Cool mobile app releases from a hot summer

As Labor Day weekend draws near, it’s time to reflect on some interesting retail mobile app activity from summer 2023.
Can retail supply chains react effectively to phenomena like ‘Barbie’?

Recently, “Barbie” crossed $1 billion at the global box office, making director Greta Gerwig the first-ever solo female filmmaker with a billion-dollar movie.
Big online fashion brand Shein breaks into brick-and-mortar with Simon

Shein, a global online fast-fashion retail giant that reaches 150 million customers, has entered into a partnership that will expand its offerings and give it a base in brick-and-mortar.
Walmart partners with Google parent for drone delivery

The drone technology subsidiary of Google parent Alphabet will support deliveries via drone at select Walmart stores.
Instacart streamlines log-in, delivery for drivers

Instacart is introducing three new features aimed at improving the delivery experience for drivers and customers.