JCPenney names chief customer officerThe digital chief at JCPenney is taking on new responsibilities. Does Gen Z care about creators?A new survey reveals the extent that online creators influence the purchase decisions of Gen Z consumers. Ikea to invest over $2.2B in new U.S. stores, pickup sites during next three years Ikea is making its largest investment in the U.S. since it opened here 40 years ago. Fashion brand Valentino incorporates AI into customer chat Valentino is allowing customers to communicate with everyday language via its app. Uber rolls out delivery robots in new market Uber is bringing robotic food deliveries to an additional state. Amazon launches industry effort to stop online counterfeiting Amazon is enabling online retailers to cooperatively combat the sale of counterfeit goods on their platforms. Supreme Court vindicates Mall of America’s right to retain control of an anchor space Ex-Sears CEO Eddie Lampert’s plan to maintain the chain’s $10 annual rent on its store and sub-lease it goes awry. Saks expands VIP program with omnichannel experiences Saks is taking its invite-only loyalty program beyond its digital roots. Study: Consumer optimism, spending, travel plans up despite recession concerns Consumers are feeling more optimistic these days and it’s reflected in their spending and vacation plans. Men’s Wearhouse offers tech-enabled mirrors, digital planning tool Men’s Wearhouse is using augmented reality and artificial intelligence to help customers select the right products. Convenience store sales hit new high in 2022; so do operating costs Propelled by foodservice, in-store convenience store sales hit a new record in 2022. Amazon opens specialized fulfillment center in Kansas City market Amazon’s newest supply chain hub is a first-of-kind facility for the Kansas City metro area. First Previous 954 955 956 957 958 Next Last