News

Walgreens, Walmart and Kroger were among major retailers quick to implement temporary new programs designed to help customers coping with one of the many glitches associated with the roll out of the Affordable Care Act.

New York -- U.S. consumer confidence, which decreased in November 2013, rebounded the following month, according to The Conference Board Consumer Confidence Index, which now stands at 78.1 (1985=100), up from 72 in November.

By Rich Thompson, managing director of supply chain & logistics solutions for the Americas at Jones Lang LaSalle

New research from NPD conducted during the 2013 holiday season suggests shoppers believe better deals are to be had online than in stores.

That not good news for retailers under relentless pressure to generate store traffic with all manner of urgency oriented promotions such as the ubiquitous one-day sale or other types of limited duration activities.

Omnichannel technology drives store experience evolution

The store experience isn’t what it used to be. Rapidly developing omnichannel technologies, such as mobile and social, are redefining the very definition of a “store” and what customers can accomplish within. 

In addition, retailers can glean more information about consumers using leading-edge technology. For example, indoor location analytics vendor iInside lets retailers track and analyze store traffic using customer mobile devices to provide a host of data on store operations and processes. 

Birmingham, Ala. — Online meal planning service eMeals is offering retailer-specific make-at-home menus of 500 calories or less per serving as part of its new Low Calorie Menu Plan. Consumers can specify a store such as Aldi, Kroger, Publix, Safeway, Target, Walmart or Whole Foods to take advantage of sale prices that help shape eMeals' weekly menus.

The case for domestic sourcing received a boost this week after Walmart was required to recall 73,400 five-piece card table and chair sets sold under its Mainstays brand.

The recall was initiated after Walmart said it received reports of 10 injuries including one instance of a finger amputation and several fingertip amputations. The product was manufactured by the Heshan Camis Industrial Co. Ltd., of Guangdong, China, according to the Consumer Products Safety Commission.

Washington -- The National Retail Federation Thursday formally filed an appeal of a controversial antitrust lawsuit settlement covering credit card swipe fees, asking the 2nd U.S. Circuit Court of Appeals to overturn a lower court’s ruling.