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Omnichannel technology drives store experience evolution

The store experience isn’t what it used to be. Rapidly developing omnichannel technologies, such as mobile and social, are redefining the very definition of a “store” and what customers can accomplish within. 

In addition, retailers can glean more information about consumers using leading-edge technology. For example, indoor location analytics vendor iInside lets retailers track and analyze store traffic using customer mobile devices to provide a host of data on store operations and processes. 

Washington -- The National Retail Federation Thursday formally filed an appeal of a controversial antitrust lawsuit settlement covering credit card swipe fees, asking the 2nd U.S. Circuit Court of Appeals to overturn a lower court’s ruling.

Alfred Marshall, a founder of the Marshalls department store chain in the mid-1950s, died Saturday, Dec. 28 in Boca Raton, Fla., at the age of 94, according to a New York Times report.

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Washington, D.C. -- Driven by improving same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index (RPI) hit a five-month high in November 2013. The RPI, a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry, stood at 101.2 in November, up 0.3% from October and the strongest level since June.

The New Year began in unconventional fashion for retailers in Colorado where legal sales of marijuana by specialty shops are creating wide-ranging ramifications for other retailers.

Products with curious sounding names such as Trainwreck and Sour Diesel went on sales early Wednesday morning at shops in Colorado where residents can buy up to one ounce per day after voters in 2012 approved an amendment to the state constitution. A similar measure was passed in Washington state and stores there are expected to begin marijuana sales later this year.

Bentonville, Ark. -- Through the end of January 2014, customers at Walmart and Walgreens who have signed up for public health exchanges but have not yet received their plan identification information from their insurance providers will be able to fill up to a 30-day supply of prescriptions with no upfront cost.

A decade after Staples made the phrase, “that was easy,” part of the American lexicon, the company is changing how it communicates with consumers and revising its brand logo.

New York -- Macy’s and Martha Stewart Living Omnimedia have reached a confidential settlement in their ongoing legal dispute over whether Martha Stewart breached a contract by selling certain goods at J.C. Penney Co.

Martha Stewart and Macy’s both said the terms of the settlement aren’t material to their businesses. In a separate statement, Macy's said that the settlement did not affect its outstanding claim against Penney.