News

Procter & Gamble vice chairman Werner Geissler, who is also special adviser to the chairman and CEO, has announced plans to retire from the company Dec. 31, after more than 35 years of service.

Reston, Va. – Cloud-based customer care technology provider Contact Solutions has released version 2.1 of its My:Time mobile customer care tool. My:Time 2.1 introduces a software developer kit (SDK) that allows developers to add My:Time customer care to existing mobile apps, so users can get in-app customer support.

Steamboat Springs, Colo. - Point6, a manufacturer, distributor and retailer of performance-oriented socks, has implemented NetSuite's cloud-based business management suite that provides the company with capabilities to run its core business operations including financials, inventory management, order management, fulfillment and warehouse management. This modernization effort has helped Point6 streamline the order to cash business process.

PayItSimple, a new service that lets consumers charge any purchase on their existing credit cards and pay it back in monthly, interest free installments, has launched in the United States.

PayItSimple supports an omnichannel shopping experience and is available for e-commerce, brick-and-mortar, mobile and all other payment platforms.

Seattle – The retail industry is expected to benefit from mobile commerce, free shipping offers, in-store pickup promotions and e-commerce videos during the 2014 holiday season. According to global analytics and insights firm Blueocean Intelligence, the top six digital and social media trends that will drive sales for retailers in the upcoming holiday season are:

As part of its holiday strategy, Toys"R"Us plans to hire 45,000 seasonal employees at its stores and distribution centers nationwide, more than doubling the company's workforce as it continues preparing for the highly contested shopping season ahead.

By Dov Cohn, Bronto Software