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Survey: Webrooming—research online, buy in store—tops showrooming
New York -- Incidents of smartphone “showrooming”—seeing a product in a store, then buying it online from another retailer using a smartphone—dropped from 37% in the United States last year to 28% in 2014. But “webrooming,” in which consumers buy in a store after researching a purchase online using a smartphone, was reported by an even higher proportion of respondents, 41%. Those are among the findings of GfK’s 2014 FutureBuy global study of shopping habits and preferences. -
Gilt.com taps Cowan as CMO
The innovative online shopping destination Gilt.com named Clay Cowan chief marketing officer to oversee global strategy, management, and revenue, for all digital channels.
Cowan joins Gilt.com from Starwood Hotels and Resorts global digital business team where he ran digital experiences for nine global brands and Starwood's SPG loyalty program in multiple languages and countries around the world.
