News

Ann Arbor, Mich. -- Mobile shopping is expected to reach new highs this  holiday season, but retailers aren’t prepared to meet customers’ mobile needs, according to a new CFI Group study, sponsored by eBay Enterprise.           

Leading national outdoor gear and apparel retailer REI named agency executive Ben Steele as the company's first ever chief creative officer.

Steele most recently served as executive creative director at Hornall Anderson in Seattle, a globally recognized brand experience design agency with additional offices in London and New York. He will start in his role at REI's headquarters on January 1, 2015.

Minneapolis -- Best Buy has joined the ranks of retailers that have moved up the time their stores will open on Thanksgiving Day. The consumer electronics giant said Tuesday that some 1,000 of its stores will open at 5 p.m. on Thanksgiving Day, which is one hour earlier than last year. The stores will close at 1 a.m. Friday before reopening at 8 a.m. on November 28 (Black Friday) and close at 10 p.m. that day.  

Marc Dietz has joined big data analytics provider RetailNext as chief marketing officer.

Dietz joins RetailNext from IBM where he led worldwide marketing for the company's SaaS portfolio, including multiple acquisitions such as DemandTec, Coremetrics, and Silverpop. Prior to the $440 million acquisition of DemandTec by IBM, Dietz led all marketing efforts at the cloud-based analytics provider for retailers and consumer products companies. He helped grow DemandTec from an early stage through IPO in 2007, and the IBM transaction in 2012, according to RetailNext.

Chicago -- Although consumers are changing how they shop for food and beverages, most prefer to make perishable purchases in tradition brick-and-mortar locations.  

Department store retailer Belk has enlisted a hot male model to serve as a non-traditional Santa Claus at the center of a multifaceted digital initiative.

Issaquah, Wash. -- Robert Craves, 72, a founding officer of Costco, died last week shortly after being diagnosed with cancer, The Seattle Times reported.

 

ECRM compared retail circular advertising in September 2013 versus September 2014 and noted trends occurring across top retail chains. In the aftermath of back-to-school season, Walmart and Staples appear to be trying to clear out all remaining school and office supplies. Staples accomplished this by improving its previous offer of $5 off with purchase of $30 to $10 off and also cut backpack prices by 50%. Walmart shifted the focus from school to office, with a “Run Your Business for Less” promotion.