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  • Survey: Loyalty engagement reaches saturation

    New York - Consumers are reaching a saturation point when it comes to their level of engagement in loyalty and rewards programs. According to a new survey commissioned by Bond Brand Loyalty, while the number of programs in which members are enrolled continues to grow, from about 10 programs per member on average in 2014 to more than 13 per member in 2015, the number of programs in which members are active is not experiencing a corresponding increase.

  • Books-A-Million reports Q4 profit jump

    Books-A-Million continued to benefit from a spike in book sales and the popularity of Minecraft and Disney’s “Frozen” in the fourth quarter, as same store sales and profit increased.

    The chain posted a profit of $3.5 million in the year ended Jan. 31 compared to a net loss of $7.6 million in 2013. Same store sales increased 0.4% in the year and rose 1.7% in the fourth quarter when total sales rose 1.8% and net income increased 0.8% at Books-A-Million over the previous year with sales hitting $474 million.

  • Study: Amazon Prime membership booms

    London – The Amazon Prime paid shipping service appears to be in a membership boom. New Millward Brown Digital research suggests that the percentage of Amazon traffic from Amazon Prime members has increased 300% in the last year.

    The increase in Amazon Prime membership means that an increasing amount of shoppers at other retailers are also Prime members. For example, during the most recent holiday season, almost one in 10 Walmart.com shoppers was an Amazon Prime members.

  • Report: Home Depot hires first-ever CIO

    Home Depot, which was hit by a widely publicized data breach in 2014, has reportedly hired its first chief information security officer, according to the Wall Street Journal.

    Atlanta-based Home Depot Inc. has appointed former Time Warner and Visa executive Jamil Farshchi to the new position of chief information security officer (CISO), according to the Journal.

    The move comes months after the home improvement retailer said its payment systems were breached at some 2,200 U.S. and Canadian stores.

  • Amazon.com gets to STEM of learning with new e-store

    Seattle – Amazon.com is addressing the need for more science, technology, engineering and math (STEM) education with the launch of a new online store focused on toys and games that help kids learn STEM subjects and ideas.

    In addition to focusing on the core subjects, STEM also focuses on how they relate to each other and the real world.

    According to Amazon, it selected the initial assortment of STEM toys because they “have clear goals and encourage kids to learn STEM skills while having fun.”

  • Virtual assistants help promote sweets in Belgian supermarkets

    Bay Shore, N.Y. -- Confectionary giant Mondelēz International is deploying digital signage displays that resemble a store assistant to promote its new sweet treats in Carrefour, Cora and Makro stores across Belgium.  

    The Tensator Virtual Assistants displays, which have a 20- by 20-inch footprint, will stay in each location for two weeks before continuing on their retail tour. The displays use cutting edge technology to project the image of a real person that can deliver a variety of messages.

  • Kohl’s makes its move with wellness merchandising effort

    Kohl’s is betting big on the notion that a new focus on health and wellness will increase sales.

    The retailer is greatly expanding its assortment of active lifestyle and wellness offerings through brand launches, partnerships and unique social integrations that further the company’s commitment to active and well lifestyles promoted under the Make Your Move initiative launched earlier this year.

  • Study: U.S. has fastest e-commerce growth rate in North America and Europe

    Austin, Texas -- The United States continues to lead e-commerce among the most Internet-friendly markets surveyed in North America and Europe, according to an international study commissioned by RetailMeNot.

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