News

Big 5 kicks off year with big Q1; plans 10 new stores
El Segundo, Calif. – Big 5 Sporting Goods Corp. kicked off fiscal 2015 with a strong performance in the first quarter. Net income grew 6% year-over-year to $2.3 million from $2.1 million, and would have grown more if not for increased expenses relating to wages and benefits, new stores, and a legal settlement.

Big 5 plans to open approximately 10 net new stores in fiscal 2015, including three in the second quarter.

Net sales climbed 5% to $243.6 million from $231.3 million, aided by a 3.9% increase in same-store sales.
Staples targets small business customers
On the heels of Amazon’s B2B move, Staples is launching a marketing campaign to lure more small business customers. Staples says it will offer 40% off large posters, banners and lawn signs, and 50% off custom invitations and announcements through June 27.

Report: Uber plans retail delivery service

San Francisco – Uber is reportedly planning to launch a same-day online retail delivery service. According to TechCrunch, Uber has already issued training documents for drivers and couriers who want to participate in the service.

About 400 retailers including Neiman Marcus, Louis Vuitton, Tiffany’s, Cohen’s Fashion Optical and Hugo Boss are said to be considering participating in what will be called the Uber Merchant Delivery Program. Training documents reference retailers Hugo Boss and Cohen’s Fashion Optical as examples.
Scandal hammers Lumber Liquidators in Q1

Lumber Liquidators reported a first-quarter loss of $7.8 million and announced that its CFO is resigning as allegations over the quality of its flooring continues to affect the company.
In the quarter, the company swung to a loss of $7.8 million, or 29 cents per share, compared to net income of $13.7 million, or 49 cents per share, a year ago. Revenue of $260 million in the period met analysts’ forecasts.
J.C. Penney taps consumer marketing exec as CMO

Plano, Texas -- J.C. Penney Company has named consumer marketing executive and board member Mary Beth West as executive VP and chief customer and marketing officer, effective June 1. She replaces Debra Berman, who resigned as CMO after less than two years with the retailer. West will be stepping down from the board to assume the new role.
Survey: 20% of Millennials prefer not to interact with cashiers during checkout

Chicago -- Self-service kiosks got a nod from the Millennial generation, as a new survey released by location-based mobile platform Retale showed that 20% of Millennial shoppers don’t like interacting with cashiers at checkout.

The survey examined consumer self-service checkout (SSK) adoption and preferences among brick-and-mortar retailers, focusing on SSK experiences, and evaluating convenience, challenges and desired improvements.

Research highlights include:
Petco expands Instacart availability

San Diego - After a successful pilot in Boston and San Francisco, Petco is expanding its partnership with Instacart. Beginning April 28, customers in 14 metro areas served by Instacart can order from Petco stores and have everything delivered in as little as one hour.

Instacart currently serves 15 metro areas: Atlanta, Austin, Boulder, Boston, Chicago, Denver, Houston, Los Angeles, New York City, Philadelphia, Portland (OR), San Francisco, San Jose, Seattle and Washington, D.C. The company plans to add several more cities before the end of 2015.
Mother’s Day spend to grow 2%

New York – Consumers might be a little nicer to Mom this year than last year. IBISWorld expects total Mother’s Day spending to reach $20.8 billion, representing an increase of 2% from 2014 spending, and an annualized increase of 6.5% since 2010.

Average household spending on Mother’s Day is also set to grow, with the standard family shelling out an estimated $169.21, representing a 4% increase from the 2014 average.
Tech Guest Viewpoint: Did Lilly for Target Generate Brand Love?

By Sherrie Mersdorf, director of marketing, NewBrand
Study: Smart mirrors to become $7 billion market by 2022

Glen Allen, Va. – Imagine being not only smart, but a billionaire as well. Smart mirrors are in this enviable position, according to a new study from industry analyst firm N-Tech Research.