News

Plug and Play brings together retailers and start-ups who offer specific technology and expertise that can relieve merchants’ pain points. Customer Disruption highlights one of those start-ups in each issue with a brief Q&A. This issue, the spotlight is on George Ruan, CEO of Honey.

What does Honey do?

By Greg Smith, president & CEO of Accudata Technologies

The holiday season is right around the corner, and you know what that means — shopping, upon shopping, upon shopping! This is a great time for any e-retail business, but are you ready?

New York -- Standard General LP is in talks to improve RadioShack’s cash position in advance of the holiday season, Reuters reported. The hedge fund said it was in talks with the struggling retailer to buy the company's loans and other commitments under its asset-backed credit facility.

Standard General has also raised its stake in RadioShack to 9.8% from 7.08%. It is now the retailer’s largest shareholder.

Lakewood, Colo. -- Einstein Noah Restaurant Group, whose banners include Einstein Bros., Bagels, Noah's New York Bagels, and Manhattan Bagel brands, has agreed to be acquired by JAB Holding Company for approximately $374 million.

The agreement, unanimously approved by Einstein Noah Restaurant Group’s directors, represents a premium of approximately 47% over Einstein Noah’s 30-day average trading price.

New York -- SmartFocus announced that U.K. department store retailer House of Frasier has selected SmartFocus' Insights technology to gain a holistic view of their customers and continually deliver personalized interactions that increase engagement.

Newport Beach, Calif. – Investment real estate services firm Lucescu Realty has sold three retail shopping centers in Utah for $225.6 million. The properties included The Family Center at Fort Union in Midvale, Utah; The Family Center at Taylorsville in Taylorsville, Utah; and The Family Center at Orem in Orem, Utah.  

Walmart continues to deploy new capabilities through e-commerce and mobile channels — and as part of its digital agenda, the board has added Instagram CEO and co-founder Kevin Systrom to its ranks.

The entrepreneur, software engineer and co-founder of photo-sharing service Instagram has become the 15th member of the board. Systrom will also serve as a member of the company’s technology and e-commerce committee and its compensation, nominating and governance committee (CNGC).

HoneyBaked is wasting no time in preparing for the holiday season by adding more than 10,000 part-time employees to its current workforce — a 600% total increase in its workforce across 400 stores nationwide.

E-commerce technology company Qubit has announced a $26m Series B investment led by Accel Partners, with participation from original investor Balderton Capital and Salesforce Ventures, Salesforce.com's corporate investment group.

Qubit's personalization platform collects detailed information about users' interactions with a website and analyses it to identify patterns of behavior that drive revenue and inspire business-wide optimization decisions.

Macy’s is gearing up for the holiday by hiring approximately 86,000 seasonal employees at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers — a 3.6% increase from last year. In particular, the company’s seasonal workforce has grown in its network of online fulfillment centers thanks to increased sales generated by its omnichannel business strategy.