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  • Amazon takes cue from Uber; will pay consumers to deliver packages

    Watch out Uber, Amazon may just steal away your drivers. The online giant is launching an Uber-like program, called Flex, which uses on-demand independent contractors to deliver Amazon packages. The service is now available only in Seattle (and only to members of Amazon’s Prime Now same-day delivery service), but the company expects to roll it out to other cities where Prime Now is offered, including Manhattan, Baltimore, Miami, Dallas, and Chicago.

  • Dillard's serves up holiday hope for communities

    For the eighth year in a row, Dillard’s is making a big commitment to the communities its serves by offering a custom edition of the Southern Living Christmas Cookbook to raise money for Ronald McDonald House Charities.

  • America’s Top Redevelopers

    In its 11th year, the Top Redevelopers survey remains relevant as more shopping center companies redevelop than build anew – although the redevelop vs. develop scales are more in balance now than they were five years ago.

  • Teeing up for Success

    Experiential retail is alive and well at PGA Tour Superstore.

    The company, which has the distinction of being the PGA Tour’s exclusive off-course/off-airport retail partner, has built a business dedicated to providing golf enthusiasts of all levels access to the same technology and expertise that card-carrying Tour pros enjoy. Stores are staffed with teaching professionals and have multiple state-of-the-art swing simulators, practice hitting bays and large putting greens. There is also an in-house club-making and repair facility.

  • What’s wrong with the retail industry?

    New rankings from the Great Places to Work Institute suggests the retail and consumer packaged goods are not good industries for women.

    The only retailers to make the institute’s top 100 list of best places for women to work were Build A Bear Workshop (10), The Container Store (27), Wegman’s (54) and L.L. Bean (84). The CPG industry fared even worse with not a single company included in the top 100.

  • Study: Payment card issuers throw in their chips

    As the Oct. 1 fraud liability shift for EMV-compliant chip cards looms, payment card issuers appear ready for the change.

    According to a new study from the electronic payments industry group Payment Security Task Force (PST), the eight financial institutions that belong to the PST reported that 30% of their U.S. consumer credit and debit cards contain EMV chips as of June 30.

  • Where NOT to Store Financial Data

    One of the best ways retailers can make both their financial data and store systems more secure is to reduce potential vulnerability by removing financial data from the store.

    “Take any credit card data out of your store systems,” advised Perry Kramer, VP and practice lead for Boston Retail Partners. “Most retailers don’t know what’s on their systems or their risk profile. You need a good inventory. Some data you might keep.”

  • Retailer Spotlight: Q&A with Marty Hanaka, CEO, City Sports

    A change at the top has given new energy to Boston-based specialty retailer City Sports. In July, the company tapped veteran retail executive Marty Hanaka as CEO. He replaced Edward Albertian, who resigned in June.

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