News

Old Navy exec sets sail to become CEO of Ralph Lauren
The top executive at Gap Inc.’s fastest growing division, Old Navy, has resigned to become CEO of Ralph Lauren.

Gap Inc. said that Stefan Larsson would step down as global president of Old Navy effective October 2, 2015, and the division would be led on an interim basis by Jill Stanton, executive VP of global product at Old Navy.
Walgreens makes a lucrative deal with Western Union
Walgreens has teamed up with Western Union on an initiative that may generate the drugstore chain a lot more traffic and sales.

The nation’s largest drugstore chain has launched Western Union Bill Payment services via digital self-service kiosks, allowing customers to make payments to 15,000 billers across the United States and beyond.

Visa: It’s the chip, not the PIN

As chip-based EMV cards become the payment norm for retailers, Visa continues to assert that PINs and even signatures are unnecessary security measures in a rapidly evolving payments landscape.

In a conference call, Visa executives explained why the company is taking the view that not only is PIN verification not a major concern, but neither is obtaining the customer’s signature.
Energy Sense

Despite the ongoing emphasis on energy conservation, many retailers still underestimate the benefits of energy-efficient products and systems. David Ely, of EDSS, told Chain Store Age that reducing energy and carbon emissions is only going to become more important as cities address energy at the local level and regulations become increasingly strict.
HBC cutting 265 jobs as it realigns business, IT

Hudson's Bay Company (HBC) is launching a wide-ranging cost-cutting initiative and corporate realignment strategy, with omnichannel technology at the center.

The realignment will include a reduction of about 265 corporate employees, expected to result in an annual savings of $75-million a year. The cuts are mostly in the company’s U.S. corporate offices in New York.
Study reveals online shoppers’ pet peeves

A new consumer survey from e-gift software provider Loop Commerce reveals some common reasons why consumers are hesitant to buy gifts online.

The survey shows that one in four (25%) respondents cited worrying about buying the wrong size, while another roughly one in four (24%) respondents cited worrying about the hassle of returns as the most common reasons they hesitate to buy gifts online. Nearly one in five (18%) respondents cited concern about getting their gift to the recipient on time.
America’s Top Redevelopers

In its 11th year, the Top Redevelopers survey remains relevant as more shopping center companies redevelop than build anew — although the redevelop versus develop scales are more in balance now than they were five years ago.
GETTING PHYSICAL

More retailers going from clicks to bricks

The emphasis on omnichannel commerce has largely laid to rest (at least for now) the debate of online versus offline. Indeed, A.T. Kearney put it best in the title of a recent study, “On Solid Ground: Brick and Mortar is the Foundation of Omnichannel Retailing.”
NRF: EMV shift expected to go smoothly

Despite all the commotion surrounding the Oct. 1 deadline for U.S. retailers to accept EMV-compliant payment cards, the National Retail Federation (NRF) expects no drastic shifts to occur.
Survey reveals why consumers don’t like buying gifts online

As the holidays approach, retailers are hoping the convenience and immediacy of e-commerce will prompt high volumes of online gift purchases.

But according to a new survey of more than 1,000 U.S. consumers from e-gift software provider Loop Commerce, there are some common problems that make consumers hesitate to buy gifts online.