News

Who are the leading women working in retail technology? Chain Store Age is accepting nominations for its annual feature recognizing female retail executives who are helping to transform the industry through technology.

The “Top 10 Women in Retail Tech” will celebrate the achievements of retail executives from all areas of technology. The winners will be profiled in a special section of the January 2016 issue of Chain Store Age as well as in an online report on chainstoreage.com

Walmart and Hobby Lobby top the retailer list of the first ever annual Faith Equality Index.

Faith Driven Consumer, a group that represents 41 million Christian consumers, has published an index rating the faith compatibility of major brands both in the consumer and entertainment spheres, as well as serving as a voice for this community.

Current retail planning systems may be out-of-date and not effectively addressing requirements for an omnichannel planning environment.

According to the new Boston Retail Partners’ 2015 Merchandise Planning Benchmark Survey, many retailers are using planning applications designed for old retail business models. Results show a large percentage of these systems were installed in the late 1990s or early 2000s.

Every day, it seems there is news of another large retailer opening a tech innovation center, launching a new engagement channel, or otherwise making its mark as an IT innovator. But while the big guys get all the attention, a lot of smaller retailers are also doing some very interesting and innovative things with technology.

Here are three recent examples of small retailers launching large initiatives in technology innovation:

Poler Outdoor Stuff activates Instagram indoors

eBay is targeting consumers across digital and physical channels this holiday season with a new online holiday hub and even in-person selling stations.

Through Jan. 1, 2016, eBay is running a multifaceted holiday campaign called “Wish Bigger.” A central feature is a holiday-specific shopping site, eBay.com/holidays, which will offer features such as a soon-to-launch holiday heat map that will track what eBay customers are wishing and shopping for coast-to-coast on a weekly basis.

The New York Times is reporting that Texas grocery chain HEB is planning on distributing some 15% of the company’s shares to employees who are over 21 and have worked at least 1,000 hours in a calendar year. “So many in retail are competing in the race to the bottom, and people are the largest cost. So it seems logical to cut people, and lots of folks are doing it,” H-E-B president and CEO Craig Boyan said. “We think that’s a trap. We believe the race for the bottom cheapens the American experience.

A private equity group better known for investing in established companies is creating a new dollar store brand after acquiring 330 Family Dollar stores from Dollar Tree.

Dollar Tree acquired Family Dollar earlier this year and to satisfy federal regulators, the company agreed to divest 330 Family Dollar stores. The acquiring company is a newly created portfolio company of the private equity firm Sycamore Partners called Dollar Express.

Every retailer hates online chargebacks, and unusually active chargeback activity is often an indicator of e-commerce fraud.

Risk management firm Chargebacks 911 has identified the U.S. cities in the Northeast where the highest percentage of e-commerce transactions result in a chargeback. Visa and Mastercard have set 1% as acceptable chargeback threshold, and these ZIP codes far exceed that figure.

• 17% chargeback rate: Port Washington, New York (11050)
• 15% chargeback rate: Astoria, New York (11105)