News

Mattress Firm partners with InMoment on customer experience
Houston – Mattress Firm is partnering with cloud-based customer experience optimization platform InMoment to operate its customer satisfaction program. Mattress Firm will utilize the InMoment Experience Hub to capture customers’ first-hand experiences with the brand.
Video: Face-to-Face at SPECS 2015
Chain Store Age editors conducted video interviews with key industry suppliers at SPECS 2015 in Las Vegas. Get updated on the latest trends and happenings in store design/planning, construction and facilities solutions and materials by clicking here.

Coming Attractions: Six new stores in the works

New concepts are the lifeblood of retailing. Here are six new stores — three homegrown formats and three imports — that are currently in the works:
Everything Happens On The Floor In A Retail Space

It’s important to balance not only the flooring product selection but also color consistency across materials, employee and customer comfort, risk management, slip-and-fall issues, branding, sustainability and more. Meet Mark Bischoff with Tarkett, as he discusses what it means to marry design and safety in a space as well as how Tarkett manages national and international rollouts.
Walmart buying what Waltons are selling

Walmart’s share price will be under pressure in the coming years as a holding company created decades ago by the Walton family to control their ownership of the company prepares to unload as much as 6% of Walmart’s outstanding shares.
Babies are ‘biggest winner’ from Kmart effort

Kmart is taking its long-running affiliation with March of Dimes to a new level this year with the help of America’s fiercest fitness expert.
Former Macy’s and Target merchant joins Evine Live

Evine Live, the digital commerce company formerly known as ShopHQ, named Penny Burnett senior vice president and chief merchandising officer.

In her new role, Burnett will report to Mark Bozek, CEO of Evine live, a digital commerce company that offers customers multiple ways to shop and interact via television, online and on mobile devices in merchandise categories such as home, beauty, health and fitness, fashion and accessories, jewelry and watches and consumer electronics.
Jet adds new e-commerce enablement partner

Membership-based online retailer Jet is partnering with QVC parent company Liberty Interactive’s marketing and virtual inventory solutions provider CommerceHub to help retailers and brand capitalize on the soon-to-launch Jet e-commerce platform.
H&M shows its conscious in New York

H&M gave new meaning to the phrase “pop-up store” with a merchandising initiative at its Times Square location focused on conscious commerce.

The retailer, which operates 3,100 stores worldwide, chose the New York flagship location as the launch point for its H&M Conscious Exclusive Collection and the opening of its Conscious Pop-Up Store. On hand for the opening were actress Olivia Wilde and Barbara Burchfield of Conscious Commerce.
Retailers’ energy efforts honored by EPA

Some of the biggest names in retail soon will be honored in the nation’s capital when the U.S. Environmental Protection Agency and the Department of Energy host an annual event to recognize Energy Star Partners of the Year.

Among this year’s award recipients are Home Depot, Sears, Best Buy, Kroger, Kohl’s, Food Lion, Staples and JCPenney. The eight retailers are among 128 total companies being honored as Energy Star Partners of the Year from the roughly 16,000 companies who partner with EPA on the broad-based energy efficiency program.
QVC connecting with country fans

The 50th Annual Academy of Country Music Awards show is April 19 and video and e-commerce retailer QVC has aligned itself with the event through a range of merchandising and live broadcast initiatives.
QVC connecting with country fans

The 50th Annual Academy of Country Music Awards show is April 19 and video and e-commerce retailer QVC has aligned itself with the event through a range of merchandising and live broadcast initiatives.