News

Tech Guest Viewpoint: Your most valuable customers aren’t buying
It’s a commonly held belief among retailers that their most valuable customer is the one that is a brand advocate, has the loyalty card, and makes purchases on a regular basis. But there is a problem with that assumption.

While the patterns of behavior from your most loyal customer can show you what is working, they can’t tell you anything about what isn’t working -- or how to fix it. In truth, a retailer’s most valuable customer is the one that comes into your store, browses, but then leaves before buying.
Kohl's aims to be the place for holiday toys
Kohl’s is looking to get a leg up on the competition this holiday season with an early lineup of the hottest toys this December.

The retailer’s top toys for the holiday season include an exclusive assortment from Star Wars and trusted national brands, including Barbie, Fisher-Price and Melissa & Doug.

American Girl targets tweens and their parents

American Girl is targeting tween girls and their parents via a new partnership with a bestselling author and pediatrician.

The retailer is teaming up once again with Dr. Cara Natterson on a new go-to guide for moms and daughters. The new three-book set, "The Care & Keeping of Us: A Sharing Collection for Girls and Their Moms," according to American Girl, provides the tools to get the conversation going on topics most top-of-mind for growing girls: from body basics, hygiene and healthy habits to friends, social media, clothing and more.
Amazon primed for restaurant delivery

Amazon is priming the appetites of customers in Seattle with a new feature as part of its Prime Now one-hour delivery service.
Macy’s testing Best Buy departments in 10 stores

A limited assortment of consumer electronics products will be offered in Best Buy branded departments inside 10 Macy’s stores this holiday season.
Ex-Best Buy CEO to lead home services site

Now that retailers such as Amazon.com are entering the online services market, Angie’s List is looking to fortify its executive ranks by tapping a veteran retail e-commerce executive to run the company.<br style="box-sizing: border-box; margin: 0px; padding: 0px; max-height: 100000px; color: rgb(54, 54, 54); font-family: open_sansregular, Arial, Helvetica, sans-serif; font-size: 14px; background-color: rgb(2
Five Below opening flagship in Philly

Five Below is opening its largest location to date in its hometown.
Aerosoles picks footwear veteran as CEO

New Jersey-based women's shoe company Aerosoles has named a retail and footwear industry veteran as its next CEO.
Gymboree aims for roaring sales

On the heels of the most successful Jurassic Park movie ever, Gymboree is looking to leverage the popularity of dinosaurs with a new collection inspired by a new dinosaur-themed series on Netflix.
Ebay marks its 20th year with new innovation

Just as it did in the 1990s during the course of one Labor Day Weekend, eBay is celebrating its 20th anniversary this month by innovating.

The company is celebrating its 20th year by releasing eBay 4.0, a new app for iOS and Android, as eBay continues to innovate by creating an easier, more personalized way to shop and sell.
HSN teams up with a fashion (and omnichannel) ace

Multi-channel retailer HSN is parterning with a tennis legend and fashion icon for an innovative shopping event during New York Fashion Week.

HSN Inc. has announced that Williams will be live-streaming her fall Signature Statement Collection during a special HSN.com "Front Row" event during New York Fashion Week on Sept. 15. The retailer aims to transform the way designers bring their collection to market by allowing fans of Williams's fall collection to shop the runway online immediately after the show.
Labor shortage could (negatively) affect holiday sales

A tightening job market may add a new wrinkle to retailers' holiday hiring plans, according to a new report from CNBC.

As online sales growth continues to outpace that at physical stores, experts say retailers are already having trouble filling positions in the heart of their digital operations: their warehouses.

Read more by clicking here.