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  • Petco Foundation to grant $500,000 in holiday wishes

    Petco is looking to drive increased digital engagement with a new holiday pet adoption campaign.

    The Petco Foundation has launched its third annual Holiday Wishes campaign, which awards grants to animal welfare organizations across the country that are busy at work ensuring the pets in their communities have homes for the holidays.

  • Walmart opens new fulfillment center in Georgia

    Walmart offered a sneak peek of its new fulfillment center in the Atlanta area on Thursday on the heels of announcing that it would bring grocery pickup to the region this month.
  • EMV is here, sort of

    The highly anticipated EMV deadline of October 1 has come and gone, leaving many retailers and payment solutions providers to ponder what’s next?

    As of Oct. 1, 2015, any U.S. retailer that does not have the necessary POS hardware, software, and operational and network protocols in place to process an EMV-compliant chip card transaction faces a shift in fraud liability.

  • Closing the 'intimacy gap'

    Most of us don’t know our customers.

    Picture the shopper who walks into a store. They’re blank canvases with no visible history, and that means there’s no easy way for sales associates to shape what happens in the next 10, 20 or 30 minutes, before they walk back out the door.

  • Visa: It’s the chip, not the PIN

    As chip-based EMV cards become the payment norm for retailers, Visa continues to assert that PINs and even signatures are unnecessary security measures in a rapidly evolving payments landscape.

    In a conference call, Visa executives explained why the company is taking the view that not only is PIN verification not a major concern, but neither is obtaining the customer’s signature.

  • YouTube shows new sales potential

    Videos just became more valuable to retailers. YouTube is releasing Shopping ads, a new advertising format that lets viewers click and buy products directly from videos.

  • Lionel roars into omnichannel

    Lionel LLC has been making and selling model trains for 115 years, but that doesn’t mean the company is behind the times. Lionel is using NetSuite NetCommerce to run its end-to-end omnichannel commerce business.

    The implementation, which only took four months, powers the company’s consumer-facing e-commerce websites for its Lionel Trains and Lionel Racing brands, call center, inventory management, order management, marketing, customer support and financials.

  • Want it now? Social media can help

    Social media has evolved into a powerful marketing tool for retailers. But so far, social commerce is not yet a major transactional channel.

    Twitter is the latest social platform to attempt to take advantage of social media’s immediacy to offer direct purchase functionality aimed at impulse shoppers.

  • Study: Holidays may be merry, but not mobile

    Consumers may make merry during the upcoming holiday season, but mobile devices may be less a part of the action than retailers like.

    According to a new survey from marketing automation platform provider Bronto Software, only 19% of holiday shoppers plan to purchase from a tablet, and 22% from a smartphone.

    Consumers will use mobile devices to search for the best deal: 65% will look for promotions and coupons, 63% will check prices on that store's website and 61% will search for lower prices at another store or site.

  • Publix pledges $4 million to Habitat for Humanity

    After a new donation pledge from Publix Super Markets, the international nonprofit Habitat for Humanity will be able to build 40 new houses in 2016 in the Southeast, where Publix serves all of its customers.

    The $4 million donation, announced Monday, will go to more than 80 different Habitat for Humanity affiliates in Alabama, Florida, Georgia, North Carolina, South Carolina and Tennessee.

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