News

Starbucks is shuttering its remaining Evolution Fresh stores, but the brand will live on.   The coffee giant will close the two Evolution locations, both of which are in Seattle, but will continue to sell Evolution Fresh cold-press packaged juices in its coffee shops and at supermarkets. It also is launching new flavors.      Starbucks bought the brand in 2011, reportedly with an eye to rolling out stores nationwide. But it never grew beyond a handful of locations.  

A new digital payment process promises to improve in-store experiences, deliver operational efficiencies and create more consistency cross-channel.   Mastercard and Oracle are joining forces to expand the card issuer’s QKR! with Masterpass mobile app, a platform that enables consumers to seamlessly order and pay for goods and services via their smartphone. Targeting retail stores, restaurants and hotels, the platform reduces friction and drives more security for the consumer.  

Macerich, Simon, and Westfield have all signed on for a new service that accepts returns of online purchases at their malls as a way to win a bigger share of Web-shopper’s dollars at their properties.  

Despite a softer sales environment, Foot Locker reported strong fourth quarter earnings — surpassing analyst estimates.   For the fourth quarter ended January 28, 2017, the specialty athletic retailer’s profits hit $189 million, or $1.42 per share, compared with net income of $158 million, or $1.14 per share in the same period of 2015. This exceeded analyst estimates of $1.31 per share.  

Retailers are increasingly relying on mobility for customer engagement, however their marketing strategies are lagging.    The fourth quarter 2016 marked the first time mobile engagement has trended down as the mobile click-to-open (CTO) rate declined by 12.6% quarter-over-quarter, and 14.4% year-over-year, according “Q4 2016 Email Benchmark Report: The Mobile Engagement Shift,” from Yes Lifecycle Marketing.  

Raley’s has given COO Keith Knopf the additional title of president.   Raleys owner & CEO, Michael Teel announced the promotion of Knopf, who joined the company nearly two years ago, around the time Teel took majority ownership of the company. Teel will continue to direct the development of Raley’s overall strategic plan.  

J.C. Penney on Friday announced plans to close stores and reduce its workforce even as it reported its first profit since 2010.    In one of its deepest cuts to date, the retailer said it will close 130 to 140 stores, which represent about 13% to 14% of its total, 1,014 store base. The locations to be shuttered are unprofitable, Penney said, and generated less than 5% of total annual sales.     

While RH continued to make investments to transform its business model, these efforts impacted the company’s preliminary fourth quarter earnings.   The furniture and housewares company, which officially changed its name from Restoration Hardware to RH last month, posted net income of $8.75 million, or 21 cents per share, for the quarter ended January 28, 2017. This was a drop from $33.3 million in fourth quarter 2015. Earnings, adjusted for non-recurring costs, came to 68 cents per share, beating analyst estimates of 65 cents per share.