News

Seven signs of online fraud
Everyone knows detecting fraudulent e-commerce activity is crucial, but how do you know when something is up?

Fraud detection provider Simility aggregated patterns across 500,000 browser-based devices throughout January 2016. Analysts looked for patterns in the 10,000 (or 2%) of those devices that were in the hands of fraudsters and contrasted those with the other 98% of devices in the hands of good or “organic” users.

Simility discovered seven anomalies that were leading indicators of fraud:
Men’s Wearhouse parent company to close 250 stores
The company formerly known as Men’s Wearhouse plans to significantly reduce its physical presence this year by closing 250 stores, including more than 20% of the Jos. A. Bank stores acquired in 2014.

The major reduction is selling space by the company which changed its name to Tailored Brands earlier this year was announced in conjunction with the release of weak fourth quarter results that were in line with previously released results, which showed Jos. A. Bank stores had 32% decline in same-store sales.

Specialty retailer mobilizes social efforts

Bag, Borrow or Steal, a specialty online retailer that allows consumers to buy, rent and sell luxury handbags and accessories, is all about creating a sense of community.
Party City parties on in fourth quarter; plans to expand

Party City on Thursday posted an increase in same-store sales and profit for the fourth quarter and said it is on track to expand its footprint this year.

But it also cautioned that sales may slow.

Party City reported a profit of $86.5 million for the fourth quarter ended Dec. 31, up from $79 million a year earlier. On a per-share basis, earnings declined to 72 cents from 83 cents.

Total revenue slipped 2.8% to $781.5 million. Same-store sales increased 2.8%, fueled by a strong Halloween season.
Whole Foods Market and Instacart – the start of a beautiful friendship

The rumors are true – Whole Foods Market and Instacart are taking their relationship to a new level.

The organic grocer and online delivery service officially announced a deepening of their partnership, which had been reported in the media for the past few weeks.
365 by Whole Foods Market’s first partner doesn’t eat meat

Whole Foods Market has chosen a fast-casual vegan eatery as the first partner in its “Friends of 365” program to allow like-minded, innovative businesses to establish their own independent retail spaces in 365 by Whole Foods Market stores.

The retailer announced that by Chloe will be part of the first 365 location, which is scheduled to open in late May in the Silver Lake neighborhood of Los Angeles. It will be the plant-based vegan brand’s first location outside of New York City.
Prominent Hispanic media exec joins Target board

Target announced Wednesday its board of directors elected Monica Lozano as a new director, effective immediately. Lozano is the former CEO of ImpreMedia, one of the largest media companies serving Hispanic communities in the U.S.
Survey: The leading cause of fulfillment error is…

Retailers looking to place blame for problems with inventory or fulfillment may want to find a target besides their IT systems.

According to a new survey of 200 retailers from inventory management technology provider Stitch Labs, two-thirds (63%) of inventory or fulfillment issues are caused by human error from manual process management. Delayed shipment from suppliers causes another 15% of inventory and fulfillment difficulties, with faulty technology only responsible only 12.5% of the time.
Exclusive: Deliv CEO dishes on crowdsourced delivery

Chain Store Age recently spoke with Daphne Carmeli, CEO of Deliv, to get her perspective on what’s going on in the rapidly growing online delivery space.

What is driving growing consumer interest in online delivery?
We’ve got a bunch of players in the industry who are aggregating inventory in a simple, flexible and cost-effective way for last-mile fulfillment. Companies like Amazon and Google are resetting customer expectations of what’s possible.
Exclusive: Deliv CEO dishes on crowdsourced delivery

Chain Store Age recently spoke with Daphne Carmeli, CEO of Deliv, to get her perspective on what’s going on in the rapidly growing online delivery space.

What is driving growing consumer interest in online delivery?
We’ve got a bunch of players in the industry who are aggregating inventory in a simple, flexible and cost-effective way for last-mile fulfillment. Companies like Amazon and Google are resetting customer expectations of what’s possible.
Surging Dollar General to open record number of stores in 2016

Dollar General reported record sales and profits last year and plans to extend the streak in 2016 with 900 stores and an even greater number in subsequent years, according to the company’s new financial targets.

In 2015, Dollar General opened 730 new stores and remodeled or relocated 881 stores which combined with a 2.8% same store sales increase allowed it to grow total sales 7.7% to $20.4 billion. The company ended its fiscal year on Jan. 29, with 12,483 stores.
How to improve omnichannel profitability

Omnichannel retailing — or as it is increasingly known, “retailing” — is complex and can increase costs for retailers. Here are a few ways retailers can improve store-level fulfillment to increase both profits and customer service.