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  • Founder and CEO of 1-800-Flowers.com steps down

    The CEO of 1-800-Flowers.com is stepping down, but leadership of the 40-year-old company is staying in the family.

    The company announced that effective June 30, Jim McCann, founder, chairman and CEO, will transition to the position of executive chairman and Chris McCann, president and Jim McCann's brother, will become CEO. The company says the announcement coincides with the 40th anniversary of the company’s founding and is an integral part of its long-term succession plan.

  • Supermarket chain acts local, thinks personal

    In an effort to stay competitive in a field crowded with big players, 27-unit, Minneapolis-based grocery retailer Lunds & Byerlys is creating a highly personalized omnichannel experience.

    Lunds & Byerleys is partnering with omnichannel commerce technology provider Unata to launch a new e-commerce and digital customer engagement program. The seamless experience-based program is currently live in six locations with subsequent stores to be rolled out by the end of March.

  • Regional grocer mitigates supply chain risk

    Supply chain issues are a potential threat for any retailer, but grocery chains need to be particularly vigilant in tracking products from source to shelf.

    High-profile product recalls in recent years have resulted in brand damage, lawsuits, and even prison terms for executives of companies involved. While the source brands typically face more regulatory and legal ramifications, it is still wise for retailers of produce and other food items to invest in technologies that use automation to minimize the likelihood or impact of such events.

  • Amazon goes to the movies to promote its original programming

    Amazon will be promoting its growing portfolio of original content available to Prime members on 20,000 movies screens after reaching a multi-year agreement with National CineMedia.

  • Star power helps boost sales at Express Inc.

    Buoyed by strong holiday sales, Express reported impressive results for its fourth quarter as the company’s turnaround remained on track. The chain issued an upbeat earnings forecast for the full year.

    The specialty retailer reported better-than-expected net income of $56.1 million, or 67 cents per share compared to $41.8 million, or 49 cents per share, in the year-ago period.

  • Tech Guest Viewpoint: How to improve omnichannel profitability

    Omnichannel retailing — or as it is increasingly known, “retailing” — is complex and can increase costs for retailers. Here are a few ways retailers can improve store-level fulfillment to increase both profits and customer service.

  • $30 million reinvestment in iconic Woodbridge Village Center

    Irvine, Calif. -- Irvine Company has announced it will begin a transformation $30-million reinvestment in Woodbridge Village Center located in Irvine, California. The redevelopment of the center includes upgrading the retail, dining and entertainment mix to complement longtime favorites, freshen the architecture for a coastal California feel, and create an expansive outdoor setting for dining, relaxing and community gatherings that overlooks North Lake.

  • New retail site 100% leased at start of construction

    Houston -- Baker Katz announced that construction on an 8,000-sq.-ft. building that is 100% leased to AT&T, Frost Bank and Chipotle is underway.

    Baker Katz acquired this property last year with plans to revamp the property into a multi-tenant destination. The property is located in Houston, Texas at the intersection of I-10 East and Haden Road in business district and ship channel area.

  • J.C. Penney heads in omnichannel direction

    Unlike many of its department store peers, The J.C. Penney Co. Inc. is not planning any major store closings. Instead, Penney CEO Marvin Ellison told Fortune that the company sees stores as an integral part of an omnichannel strategy that will include offering buy online pickup in store functionality in time for back-to-school season. [Fortune]

  • Home Depot offers $19.5 million in breach settlement

    The Home Depot Inc. has reached a tentative settlement of consumer claims regarding a 2014 data breach that may have exposed personal and financial information of more than 50 million consumers.

    Home Depot agreed to pay $13 million to reimburse affected consumers for out-of-pocket expenses and spend at least $6.5 million to offer 18 months of identity protection services for holders of cards that may have been exposed. The retailer also agreed to improve its data security and to hire a chief information security officer.

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