News

Sam’s Club provides store managers with generative AI tools
Sam’s Club is expanding the availability of artificial intelligence for frontline managers and employees.
Survey: Strict return policies deter two-thirds of consumers from purchasing
Consumers across the globe are in agreement that strict return policies will dissuade them from shopping with a retailer.

IHL Group: Inventory issues cause $1.7T in annual losses

Over- and under-stocks present a major financial challenge to retailers, but next-gen technology can help mitigate their impact.
Primark marks 10 years in U.S. with new leases, planned entry in new state

Primark is celebrating its 10-year anniversary of entering the United States by continuing to grow its footprint.
Survey: Restaurants focused on growth despite challenges

Restaurant operators are moving forward with expansion plans even as they face operational and labor challenges.
RaceTrac to acquire sandwich shop chain Potbelly for $566 million

RaceTrac is adding another brand to its portfolio.
Albertsons debuts new Google agentic AI chatbot

Albertsons Companies Inc. is integrating a conversational artificial intelligence agent into its “Ask AI” shopping assistant.
Deloitte: Holiday sales growth to slow; e-commerce to stay strong

As economic uncertainty continues to weigh on consumers, holiday sales in the United States are expected to grow at their slowest rate since the pandemic.
Study: Brands aim to increase efficiency, leverage tech to increase retention

Retention and loyalty are top priorities for brands’ marketing and customer service teams – despite some challenges.
Dick’s Sporting Goods taps J.J. Watt to help launch virtual House of Sport concept

The nation’s largest sporting goods retailer is teaming up with a pro football legend to guide shoppers through a new immersive online store environment.