News

Sears Holdings announced Monday that James Andrew has joined the company in the new role of chief administrative officer. In this position he will be responsible for the company's corporate support functions, including financial planning and analysis, business finance, procurement, legal and human resources.

Amazon.com has been slowly but surely building the capabilities of its interactive Echo voice-activated consumer device. According to Re/code, integrating Echo with the Alexa artificial intelligence platform to allow the ordering of new commodity items is only a step toward the final goal. Namely, full-scale, Echo-based access to Amazon’s entire inventory. [Re/code]

When it comes to security breaches, consumers are clear about who they hold responsible.

According to a new study from retail services provider Interactions, “Security Hacks and the Lasting Impact on Retailers,” 75% of consumers believe that keeping shopper information safe is the retailer’s responsibility.

Persistence has paid off at Ingles Market for Jim Lanning who was elevated to the role of CEO after joining the $3.8 billion supermarket chain 41 years earlier.

Asheville, NC.-based Ingles Markets named Lanning, 56, to the role of CEO, filling a position previously held by company Chairman Robert P. Ingle, II. Lanning will retain his position as president while Ingle, 47, will continue to serve as chairman and continue his day-to-day active operational role in the executive leadership of the company, according to a statement.

Publix has hired a broker and is actively looking for sites in the Washington, D.C., area, according to a new report. 

The Washington Business Journal reported that the Florida-based grocery chain had a booth at the International Council of Shopping Centers’ Mid-Atlantic Dealmaking and Conference last week in Southern Maryland.  Publix spokeswoman Kim Reynolds told the publication that indeed, the chain is looking to open stores throughout Virginia, including in Northern Virginia. 

Online luxury consignment retailer The RealReal continues to make moves in the physical world as it seeks to simplify how customers interact with its innovative retail model.

San Francisco-based The RealReal began establishing a direct physical presence last August when it opened an office in New York City to authenticate and accept goods for sale, followed by a location this past February in Los Angeles. And it has now opened a third location focused on jewelry and watches in Chicago.

The National Retail Federation is pressing for a further reduction in per transaction fee banks charge retailers when customers use debit cards five years after the Federal Reserve cut the fee in half.

In a letter the National Retail Federation sent to the Federal Reserve the trade group said the cap on debit card swipe fees enacted by the Federal Reserve five years ago has helped reduce costs for retailers and consumers but is still higher than intended by Congress and should be lowered.

With the retail environment changing so rapidly today, and technology impacting everything a store does, the role of the chief financial officer has become more important than ever. When I started recruiting in 1990, the business was much simpler — we hired retail executives based on a linear skillset and departments operated in individual silos. Today, it is much more complex, as the C-suite works in collaboration to keep up with an increasingly savvy consumer.

So, what then do you look for in a CFO today?

Hy-Vee invested $3.6 million in a new training center for employees and to serve as a headquarters for the Hy-Vee Aisles Online, the company's online grocery division, KCCI Des Moines reported earlier this week. "We are excited to have a creative environment and innovative tools to help grow our future store leaders," stated Denise Broderick, VP education/training for Hy-Vee. "We understand that growing and improving our workforce is crucial to our company’s continued success.