News

Consumer expectations are increasing and retailers are keeping up—but their trading partners are lagging.

This is one of the key takeaways from the fourth annual industry benchmark survey by Retail Systems Research (RSR) commissioned by SPS Commerce. The goal of the survey was to examine the internal and external forces driving today’s retail ecosystem, an industry that has evolved more in the past decade than in the past century. That evolution continues this year, with three critical drivers at the forefront:

Online delivery service Instacart is launching its first expansion of 2016 – and it’s a big one.
 
Instacart is now offering deliveries in as little as one hour from Whole Foods Market, Gelson’s Market, Stater Bros. Markets, Ralphs, Smart & Final, Costco (no membership needed), Petco, and H Mart to residents of Orange County, California. Whole Foods will offer delivery via Instacart at prices that are the same as shoppers find in-stores.
 

Mall owner Westfield Corp. has acquired two buildings owned by Macy’s at Westfield Mission Valley mall in San Diego for approximately $16.5 million.

Included in the sale were a full-line Macy’s department store and a nearby — and much smaller — building that houses a restaurant.

The purchase comes as the retailer remains under pressure from an activist investor to sell off full or partial stakes in some of its real estate.

Online delivery service Instacart is launching its first expansion of 2016 – and it’s a big one.

Instacart is now offering deliveries in as little as one hour from Whole Foods Market, Gelson’s Market, Stater Bros. Markets, Ralphs, Smart & Final, Costco (no membership needed), Petco, and H Mart to residents of Orange County, California. Whole Foods will offer delivery via Instacart at prices that are the same as shoppers find in-stores.

Retailers intrigued by the prospect of drone deliveries should be concerned by new data that shows a disturbingly high number of close calls with commercial aircraft.

The Federal Aviation Administration released data showing the number of incidents in which drones flew too close to a commercial aircraft increased to 1,200 last year from 236 incidents in 2014, the first year FAA began tracking the data.

A major experiment is set to begin soon on the campus of the University of Arkansas that could determine how retailers use robots, also known as autonomous terrestrial drones, to make deliveries.

Beginning April 1, London-based Starship Technologies will be turning heads on the rolling hills of the University of Arkansas campus as an important experiment gets underway to gauge human interaction with autonomous land-based vehicles.

Social retailing is nothing new, but more retailers are starting to experiment with launching their own proprietary social media offerings.

Brunswick, Ga. -- Winick Realty Group’s Investment Sales Department announced the sale of the 75,595 sq. ft., grocery-anchored center Brunswick West Shopping Center in Brunswick, Georgia. The center sits on 9.11 acres, off exit 36B of Interstate 95.

Brunswick Shopping Center is currently 82% occupied and anchored by Winn Dixie and Family Dollar.

Dunkin' Brands Group Inc., the parent company of Dunkin' Donuts and Baskin-Robbins, has promoted five new VPs to its management team.

Sherrill Kaplan was promoted to VP, digital marketing & innovation for Dunkin' Donuts U.S. Kaplan joined Dunkin' Brands nearly five years ago and has played a lead role in the development and execution of the retailer’s digital strategy and the DD Perks rewards program.

The retail industry is abound with digital innovation, with brick-and-mortar stores rapidly adopting retail technology tools, services and gadgets in order to become a more relevant part of the consumer’s day. Emerging retail technologies are poised to make a splash among retailers in 2016, but not all serve the same purpose.