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Arts and crafts retailer bolsters supply chain leadership
Jo-Ann Fabric and Craft Stores’ is making more executive changes. The chain appointed Michael Goulder to senior VP, inventory management and supply chain. Chosen for his ability to drive significant performance improvements, Goulder has a track record for linking innovative strategies to operating tactics and leading organizational change, according to a company statement. He will report to the company’s president and CEO, Jill Soltau. -
Study: End-user experience critical to optimal decision-making
Digital infrastructures are growing more complex, and taking a toll on decision-making. Eighty percent (80%) of IT operations leaders reported that end-user experience monitoring (EUM) is very important or critical to delivering business outcomes. However, as distributed infrastructures grow in complexity, it is becoming more difficult to provide information needed to make business decisions, according to a study by analyst and consulting firm Enterprise Management Associates (EMA).

