From trying a new shopping method to shopping at a different retailer, consumers have been shopping differently in response to COVID-19, and many plan to continue even after the pandemic.
The offices of Chain Store Age will be closed for the Christmas holiday on Dec. 24 and Dec. 25. Daybreaker will resume publication on Dec. 28. The CSA team wishes you a very Merry Christmas.
A focus on smaller local stores, more acquisitions of retail companies by non-traditional buyers and an increased focus on wellness are among the top industry predictions for the coming year.
Will online sales of consumer products will stay around 40% after the pandemic’s over? Not likely, according to Katie Thomas, leader of the Kearney Consumer Institute.