News

Social influencers offer retailers the opportunity to engage with customers in a direct and personal way, but they must understand this new environment.

Online shoppers are dissatisfied with many aspects of customer service, but satisfying them can pay dividends.

Walmart is continuing its efforts to draw shoppers away from the Amazon Prime Now same-day delivery service.

A 42-year Kroger veteran is stepping down.

America’s premier owner and operator of malls, Simon Property Group, marked 13 of its properties as “non-core” in its last earnings report.

Travel retailer Hudson has opened the doors to its new contactless shopping format, Hudson Nonstop.

When Glendale Shopping Center opened in 1958 with a concourse connecting the William H. Block and L.S. Ayres department stores, it was the city’s first mall.

In the upcoming year, retailers want to ensure customer satisfaction by getting them products accurately and quickly.