ACSI: Customer satisfaction decline continues — here’s a big reasonOverall customer satisfaction in the United States is at a troublesome low. Former Nike, Target exec joins Wayfair C-suiteWayfair has added 20-year-plus supply chain veteran to its operations leadership team. Chipotle in big store milestone Chipotle Mexican Grill continues to expand its footprint as it increasingly focuses on digital orders and drive-thru. Southern convenience retailer to provide checkout-free shopping Mapco will begin adding checkout-free services to its stores later this year. Kohl’s adding 400 in-store Sephora shops this year The rollout of in-store Sephora shops at Kohl’s is accelerating this year. Taco Bell accelerating international expansion Taco Bell’s growth outside the United States is on fire. Brick-and-mortar helps drive strong global retail spend in 2021 Physical retail made a strong comeback in 2021. The retailer with the most loyal customers is…. One chain outranks all others when it comes to return visits to stores. The retailers with top score on Best Places to Work for LGBTQ & Equality Index are … A record-breaking 842 businesses earned the top score of 100% on the Human Rights Campaign Foundation’s 2022 Corporate Equality Index, up from only 13 in its inaugural year (2002). Brands are avoiding checkout, costing nearly half their shoppers Checkout has become synonymous with purchase in retail. First Previous 1435 1436 1437 1438 1439 Next Last
