How grocers are adapting to shoppers’ omnichannel fluidityWith COVID-19 having forced even reluctant grocers to operationalize e-commerce, it seems that the industry has finally reached an omnichannel tipping point. CGP: Back-to-school sales to slow but still hit new record, buoyed by inflationBack-to-school sales are expected to slow “sharply” compared to a banner 2021. Kohl’s no longer for sale Kohl’s Corp. has taken down the “for sale” sign. Reimagining the role of store associates in a digital world A friend of mine recently walked into the nursery department of a major home improvement store to look for a specific plant. American Dream to offer NYC fireworks views from its Dream Wheel American Dream is marching out a battalion of special offers to get folks to spend time with Triple Five on the Fourth. L’Occitane creates ‘fear of missing out’ in promotional emails A global beauty and skincare products retailer drove digital Black Friday sales by integrating customer polling data into targeted emails. Walmart, H&M, Dragonfly Kitchen ‘race with the machines’ Retailers are discovering that technology and humans work best when they work together. Chick-fil-A dominates restaurant satisfaction rankings One chain continues to dominate customer satisfaction in the restaurant industry. Who will shop Amazon Prime Day? New data provides insight into likely customer behavior patterns for the upcoming Amazon Prime Day sales extravaganza. NRF: Economy slowing, but recession unlikely — in ‘near term’ The good news for retailers is that the nation is unlikely to enter into a recession during the remainder of 2022. First Previous 1316 1317 1318 1319 1320 Next Last