Bad customer experiences cost businesses $200 billion-plus annuallyA poor in-store experience can have a major cost impact on a business. Q&A: Batteries Plus digital head focuses on personalization, inventoryBatteries Plus is undergoing transformation as a veteran digital executive joins the company. Grubhub continues rolling out campus delivery robots Online and mobile food-ordering and delivery platform Grubhub is expanding its use of autonomous delivery robots at colleges nationwide. Adobe: Cyber Week discounts drive down online prices Holiday deals at the end of the month helped reduce online inflation for U.S. consumers in November. Walgreens teams up to offer free delivery of COVID-19 medication Walgreens has launched a new delivery service to help expand access to a key medication for those diagnosed with COVID-19. Amazon introduces personalized in-app shopping experience Amazon is enabling users of its mobile app to create shopping feeds targeted to their specific interests. Wolverine World Wide to shed Keds brand Wolverine World Wide is making some changes to its portfolio. Starbucks pilots metaverse loyalty program Starbucks has launched a beta version of an NFT-based extension of its popular digital loyalty program. Amazon wins Cyber Weekend, capturing nearly 18% of all sales Some retailers performed better than others over Black Friday and the three days that followed (Cyber Weekend.) Walmart provides holiday shopping assistance with image recognition Walmart’s latest online holiday shopping tool recognizes the increasingly visual nature of the Internet. First Previous 1176 1177 1178 1179 1180 Next Last
