News

Mindshare Technologies acquired Empathica last year, rebranded the company as InMoment and launched a new customer experience optimization platform called the Experience Hub.

Automotive service is one thing Amazon.com can’t offer online, but Pep Boys has figured out how to digitally enable its business to drive solid growth.

Deerfield, Ill. — Market6, a provider of Web-based retail analytic applications, is introducing Market6 Vantage, a suite of retail analytic applications that automate and simplify joint business planning and retailer/supplier collaboration. Vantage is designed to enable retailers and their suppliers to streamline their collaboration efforts to build and execute more effective and profitable shopper-centric merchandising plans.

New York — More than eight in 10 (83%) consumers prefer shopping in traditional grocery stores. However, a new survey of more than 1,000 consumers from PwC, “Front of the Line: How Grocers Can Get Ahead for the Future,” indicates more than half of the shoppers surveyed complained of long lines and crowded stores.

Durango, Calif. — Rocky Mountain Chocolate Factory (RMCF) is providing PCI compliance and security management services to 280-plus franchised RMCF locations using the Cybera One platform. RMCF sought a comprehensive network security solution to facilitate cost-effective PCI Security Council data security standards (DSS) compliance, as well as a solution that could ease implementation and management challenges and protect brand identity.

Target has bolstered its digital security efforts with the appointment of former General Motors and General Electric executive Brad Maiorino to the newly created role of SVP and chief information security officer.

Burlington, N.J. — Burlington Stores Inc. had an all-around strong first quarter of fiscal 2014 that included a better-than-expected net income of %11.77 million, up from a net loss of $5.56 million in year-ago period. The retailer expects to open 25 net new stores during the fiscal year, including the opening of one new store and closing of one existing store in the second quarter.

Maria Martinez was elevated to the role of chief human resources officer at HSN, Inc., a $3.4 billion interactive multichannel retailer.