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  • Doing More for the Customer

    Jim von Maur

    President, Von Maur

    HEADQUARTERS Davenport, Iowa

    TYPE OF BUSINESS Department store retailer

    NUMBER OF STORES 35 in 11 states (27 Von Maur stores, eight Dry Goods stores)

    Seventeen years ago, in the January 1996 issue of Chain Store Age, Jack Arth, who at the time was president of Von Maur, explained how the circa 1928 department store retailer set out to differentiate itself from competitors such as the then hugely influential Federated and May chains.

  • Hointer Is High-Tech, High-Feel

    Robotics and smartphone app power Amazon vet's retail start-up

    A Seattle-based retail start-up with an in-store backend robotic system and a smartphone app that rivals the convenience of an online shopping cart is generating big buzz these days. Founded and headed up by Nadia Shouraboura, former head of supply chain and fulfillment technologies for Amazon.com, Hointer combines the best of online and brick-and-mortar retailing to take the hassle out of shopping.

  • Worth Watching

    Here are several pure-play online retailers that are venturing into the physical space — or thinking about making the leap:

    • Rent the Runway, which rents high-end designer gowns, dresses and accessories to women for weddings and other special events, will use a recent infusion of $24.4 million in financing to build showrooms where shoppers can try on the frocks and consult with stylists. The popular online destination reportedly has Chicago next on its agenda.

  • Getting Physical: Online Retailers Move Offline

    Go offline, young man: That appears to be the mantra of e-commerce merchants these days.

    As competition in the world of online retailing heats up — with Amazon's ever-burgeoning dominance posing the biggest threat — more pure-players are taking the brick-and-mortar plunge. It's a reminder, many experts say, of the strong appeal of the in-store experience — even when stacked up against the convenience of online shopping.

  • Finding a New Normal

    John Bucksbaum discusses post-recession realities

    Bucksbaum Retail Properties opened for business in April 2012. The Chicago-based company has already opened one project and is working on four more.

    The 53,000-sq.-ft. Kingsbury Center near North Chicago has opened with four tenants: Buy Buy Baby, PetSmart, Road Runner Sports and Jimmy Johns. It is a joint venture with Chicago-based Structured Development.

  • OfficeMax profit misses

    Naperville, Ill. -- OfficeMax on Tuesday reported a lower-than-expected profit, for its first profit, hurt by declining technology sales. Prior to its earnings release, the company also announced a special dividend of $1.50 per share.

    OfficeMax's first-quarter profit available to shareholders rose to $56.3 million, from $4.9 million a year earlier. Sales fell 5.65% to $1.77 billion, while analysts expected $1.83 billion.

  • PriceSmart sales up 10.7% in April; opens new club in Colombia

    San Diego -- PriceSmart announced that for the month of April 2013 net sales increased 10.7% to $176.1 million, from $159.1 million in April a year earlier. For the eight months ended April 30, 2013, net sales increased 11.0% to $1,483.8 million.

    For the four-week period ended April 28, same-store sales for the 29 warehouse clubs open at least 13 1/2 full months increased 9.6%, compared to the four-week period last year.

  • Senate approves Internet sales tax; opposition looms in House

    Arlington, Va. -- The U.S. Senate on late Monday approved the long-debated Internet sales tax proposal, known as the Marketplace Fairness Act, by a bipartisan vote of 69 to 27. The Obama administration has already endorsed the bill, but before it can become law it must be approved by the House, where Republicans are split on the bill.

  • Little Debbie gets first makeover since 1985

    COLLEGEDALE, Tenn. — McKee Foods, the makers of Little Debbie Snacks, unveiled a new Little Debbie logo, the third version of the logo since the brand was introduced in 1960.

    Consumers can expect to see the revamped logo on Little Debbie cartons throughout the coming months. Based on current sales, the redesigned logo will appear on more than 800 million Little Debbie cartons annually.

  • Target plays house at Grand Central Terminal

    NEW YORK — Target isn’t letting any grass grow under its feet when it comes to the suddenly hot category of home goods and home furnishings. The discounter has installed a giant, two-story dollhouse — some 21 ft. high and occupying some 1,500 sq. ft. of space — smack in the middle of Vanderbuilt Hall in New York City’s Grand Central Station. 

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