News

Von Maur got its start like many of its department store peers: An immigrant with an American dream opened a downtown store, customers came, they shopped, the brand took hold and took off.

In the case of the midwestern upscale department store banner Von Maur, the dreamer was German immigrant J.H.C. Petersen, who opened a downtown storefront in Davenport, Iowa, in 1872. He and his sons grew the business and sold it nearly a half-century later to a partnership that included two Austrian brothers — C.J. and Cable von Maur, whose family gained full ownership by 1937.

Liberty Center is a 64-acre, 1.1 million-sq.-ft. mixed-use development located in the North Cincinnati market. It will be comprised of 600,000 sq. ft. of retail, including at least one 200,000-sq.-ft. department store and 370,000 sq. ft. of specialty retail and restaurants. Liberty Center will also include 100,000 sq. ft. of Class A Office, a 135-key hotel and 220 luxury residential multi-family units. A 60,000-sq.-ft., 14-screen second-level upscale theater with integrated dining is also planned.

For the fourth consecutive year, there still is not enough ground-up shopping center construction to justify the "Fastest-Growing Developers" ranking that was Chain Store Age standard fare for two decades.

But we may be edging closer to resurrecting a ranking based on who is building new (or, more accurately, newly repurposed) space. Closer, but still not there.

I visited my first Von Maur store in 1999, a decade after I relocated from southern boomtown Atlanta to Lincoln, Neb., a sleepy college town that only really wakes up on Husker football Saturdays. Today I am back home in Baton Rouge, La., still no bustling metropolis, but the food and football trump.

Urban Outfitters' store operations and visual teams are benefitting from a cutting-edge solution that provides upstream visibility with regard to store-delivery shipments and more robust tools with which to plan receiving the goods.

The application, StoreTrac from Philadelphia-based PCSTrac, is a Web-based inventory control and management application that delivers a store-level snapshot of shipments. It has been deployed across all the company's retail brands, a total of approximately 430 stores.

Managing labor remains one of a retail company's biggest challenges — and most untapped opportunities. JDA Software's Scott Welty talks about workforce management trends with Chain Store Age.

What are some common mistakes retailers make when it comes to managing labor?

According to Rick Chavie, VP of OmniCommerce at hybris Software in Atlanta, there are a few steps brands can take to make the most of Facebook Home.

"Give customers an incentive to activate push notifications through to Facebook," Chavie said. "You may not be able to get people to check your brand app regularly, but you indirectly feed it through Facebook Home."

Another way is to focus on time-of-day placement based on extrapolation of when customers tend to use your own app.

Social media giant Facebook is generating lots of buzz with the debut of its app launcher, Facebook Home, which turns existing Android smartphones into a Facebook-centric mobile device. (App launchers are applications that allow users to customize the home screen on their personal devices and add various other functionalities to it.)

Here are some recommendations from Alan Dabbiere, chairman of AirWatch, for in-store mobility management:

• For corporate-shared devices, retailers should take into consideration how to reconfigure devices when they transfer from one employee to another.

The use of mobile devices by sales assistants and other associates presents retailers with new opportunities — and new challenges. Of the latter, one of the most critical has do with managing and maintaining the devices. According to one expert, the help desk can't be expected to do it all.

"Every device needs to be configured and supported and managed in some way," said Alan Dabbiere, chairman of AirWatch, a provider of mobile security and enterprise mobile management, in a presentation at the National Retail Federation Conference & Expo.