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  • Survey: Website is most dominant digital marketing channel

    Boston -- A retailer’s website is its most dominant channel for digital marketing, according to study done by A.T. Kearney done in conjunction with the National Association of Drug Stores. The survey findings were released on Monday, during the NACDS Total Store Expo Insight Session "Winning with Digital Marketing."

  • ShopYourWay enlists YouTube celebs as ‘curators of cool’

    ShopYourWay, the digital loyalty, marketing and shopping platform of Sears and Kmart, has enlisted YouTube celebrities Ricky Dillon and Jenn McCallister to be “curators of cool” for the site.

    Dillon and McCalister collaborated with Shop Your Way to deliver their first semester fashion picks, creating catalogs members can like, follow and share. They have nearly 10 million fans combined on social media networks such as YouTube, Instagram and Twitter.

  • Study: QVC tops in mobile customer experience

    Chicago – QVC received top ranking in the Mobile Customer Experience Index from The E-tailing Group. QVC scored 84.17 on a 100-point scale, with the average score being 71.5.

  • GMA bestows highest honor on retired Walmart CEO Mike Duke

    The Grocery Manufacturers Association (GMA) has presented retired Walmart president and CEO Mike Duke with its 2014 Hall of Achievement Award at the GMA Leadership Forum at The Broadmoor. The Hall of Achievement Award represents the highest honor given by the more than 100 year-old association.

  • Walmart launching chip-enabled store-brand MasterCard

    New York -- Walmart announced in a post on its corporate blog that its store-brand MasterCard holders can expect to receive a new chip-enabled card in the "next few weeks." The discounter said it is among the first retailers to implement chip technology as a more secure payment means for cardholders. It also noted in the post that Sam's CLub introduced a chip-enabled MasterCard in June. Both cards prompt customers not to swipe – but to insert and briefly leave the card in the payment terminal, so the card’s embedded chip can be accessed.

  • Formosa Supermarket selects NCR to improve customer experience

    San Paulo, Brazil -- NCR Corporation announced that Formosa Supermarket, one of the biggest supermarket chains in Brazil, chose an NCR hardware solution to expedite service in its stores.

    Formosa Supermarket enjoys some of the highest revenues per store and by checkout in Brazil. Increased store activity, combined with hot and humid weather conditions required Formosa Supermarkets to incorporate a solution that not only handled large volumes but could also stand up to the climate.

  • Amazon to acquire live video platform Twitch

    Amazon has reached an agreement to acquire Twitch Interactive, a leading live video platform for gamers. In July, more than 55 million unique visitors viewed more than 15 billion minutes of content on Twitch produced by more than 1 million broadcasters, including individual gamers, pro players, publishers, developers, media outlets, conventions and stadium-filling e-sports organizations.

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