News

Evansville, Ind. – Shoe Carnival Inc. has partnered with EBay Enterprise to implement a new omnichannel operational foundation based on EBay Enterprise modular solutions, including retail order management, payments, fraud protection, ship-from-store, and customer care. The integrated technology and services will provide a secure engine to accept payments, drive down fraud rates and consolidate inventory across many of Shoe Carnival’s stores to increase product assortment, while lowering fulfillment transit time and expense.

By R.J. Carver, Corporate Development Associate, Plug and Play Tech Center

GameStop’s business unit, the GameStop Technology Institute (GTI), has partnered with AT&T to develop technical capabilities that enable customers to interact seamlessly via their electronic devices with digital product promotional materials located on store shelves and within identified product communication zones.

London – The Dynamic Action retail decision intelligence application from OrderDynamics now incorporates offline and online store data to provide a comprehensive omni-channel view of products, customers, channels and marketing. The OrderDynamics commerce suite, with Dynamic Action’s newest capabilities at the core, identifies opportunities for retailers to achieve this type of omni-channel functionality:

• Re-allocation of stock between stores and warehouses.

American Express has promoted Neal Sample, currently Enterprise Growth’s chief information officer and chief marketing technologist, to president. He will report to American Express CEO Kenneth I. Chenault and will serve as a member of the company's operating committee.

Sample replaces Dan Schulman, formerly group president of Enterprise Growth, who has resigned his position to become CEO of eBay’s spun-off PayPal business.

Cupertino, Calif. – Following an investigation launched in June, the European Union (EU) is reportedly formally accusing the Republic of Ireland and Apple of striking an improper deal that has kept Apple’s taxes in Ireland artificially low since 1991. According to CNN, the arrangement has allowed Apple to pay a tax rate as low as 2% on earnings of Irish subsidiary.

It’s official. Following a strategic review of the company’s growth strategies and structure, the eBay board has approved a plan to separate the company’s eBay and PayPal businesses into independent publicly traded companies in 2015, subject to customary conditions.

London – Amazon.com ranks first in end-to end customer experience across key digital channels including websites, mobile sites and apps. According to the latest EChannel Retail Benchmark report from EDigitalResearch, Amazon tops the benchmark study due to their core multichannel functionality, especially across the search and purchase sections of the customer journey.