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  • Fresh Market seeks fresh CEO

    The Fresh Market is heading into the new year with fresh leadership changes at the top.

    The specielty grocery retailer announced that Craig Carlk, president and CEO, and a member of the board of directors, has left the company and has resigned as a member of the board.

    The board has appointed Sean Crane, EVP and COO, as interim CEO while the company evaluates candidates to replace Carlock.

  • Heinen’s and Symphony team on customer analytics and loyalty management solution

    New York -- Grocer Heinen’s has teamed with Symphony EYC to adopt customer-driven retailing operations that stretch from shopper, throughout the store and back to the warehouse.

  • GameStop going Azure with omnichannel strategy

    Retailers loking to take retail innovation to the next level may want to look at GameStop and its new omnichannel partnership with Microsoft.

    The video game retailer announced Monday at NRF’s Big Show that it will use Microsoft's Azure cloud-powered network "enhance the in-store engagement of its customers in interactive, informative, and entertaining ways."

    GameStop will be one of the first retailers to use Azure to stream video game and promotional content direct to customer and store associate mobile devices.

  • Express finishes holiday strong; raises profit forecasts

    Columbus, Ohio -- Express is lifting its fourth-quarter and full-year profit forecasts, citing a better-than-expected performance at the end of December and beginning of January.

    CEO Michael Weiss said that Express Inc. experienced slowing sales during the first three weeks of December, but that its performance has bounced back since.
     
    Fourth-quarter same-store sales are now predicted to fall 3%-4%; Express previously forecast a mid to high single-digit decline in the figure.
     

  • NRF live: Outline of 2015’s retail priorities

    NRF president Matthew Shay told attendees of retail’s Big Show in New York City this week that the industry is well-positioned for 2015 – with a little help from friends in Washington, D.C.

  • Survey: Retailers’ top IT priority is payment security

    Boston -- Survey results released by Boston Retail Partners found that the top IT priority for retailers in 2015 is focused on improving payment security, and protecting the confidentiality of sensitive information.

    For the first time in 16 years, more than 63% of the retail respondents in the BRP 2015 POS/Customer Engagement Benchmarking Survey indicated that payment security is among their top priorities for 2015.
     

  • Mitchells Family of Stores implements M World and virtual closets

    New York -- Family-owned luxury apparel retailer Mitchells Family of Stores has partnered with ThoughtWorks Retail to reenergize the luxury shopping experience through its e-commerce and brick-and-mortar channels. The newly launched, customized responsive-design website, developed by ThoughtWorks, allows the Mitchells loyal customer base to access personal shopping profiles via M World, a platform where customers can see their own virtual closets of wardrobe purchases made both in the physical store or on the e-commerce site.

  • Fresh start for Burlington in 2015

    After posting stronger than expected holiday sales, Burlington Stores Inc. has named a new chief financial officer.

    Marc Katz, formerly the company’s EVP of merchandise support and information technology, is replacing Todd Weyhrich, who retired this month.

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