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  • Macy's sees 'Red' in February

    Macy’s hopes to ignite passion for the National Heart Association with its Go Red For Women promotions.

    The retailer, a founding national sponsor of American Heart Association’s Go Red For Women campaign, will offer merchandise and in-store events this February, all fashioned to bring awareness and funds to the cause of women’s heart health.

  • New day dawning at Tuesday Morning

    New day dawning at Tuesday Morning Tuesday Morning CEO Michael Rouleau declared the company’s turnaround complete after same store sales popped 7.6% and operating profits surged 32% during the second quarter ended Dec. 31.

    The operator of 800 stores reported that the same store sales increase was as a result of a 7.7% increase in customer transactions, offset by a 0.1% decrease in average ticket. Sales at the 31 stores relocated during the past 12 months increased approximately 50% and contributed 140 basis points to the comparable store sales increase of 7.6%.

  • The next frontier of customer experience

    Like many buzzwords in the industry, from cloud to big data, the term “digital” is evolving. Coining something as “digital” has always implied that it’s better or more advanced than the status quo. Remember when we moved from vinyl to compact discs? CDs had logos on them with the words "Compact disc DIGITAL AUDIO." Digital in this sense was the byword for ease of use, reliability and interference free music.

  • Amazon delivers bigger-than-expected Q4 profit

    New York -- Amazon reported higher-than-expected profit for its fourth quarter, fueled by growth of its Prime memberships and holiday shoppers, even as its sales came in below forecasts. It’s a reverse for the e-commerce giant, which has typically sacrificed profits for rapidly-growing sales.

    For the fourth quarter, net income totaled $214 million, down from $239 million in the year-ago period, but better than analysts had expected. Sales rose 15% to $29.3 billion, lower than the expected $29.7 billion.

  • GameStop ‘Evolving’ into omnichannel master?

    Customers who are fans of the wildly popular video game Evolve will love GameStop’s new promotions, both online and in-store.

    The video game retailer will be conducting consumer engagement quizzes in-store and online that allow fans to identify the best Evolve hunters or monsters based on their personal play style. Fans who share their results on social media will be eligible to win GameStop gift cards.

    Customers can pre-order Evolve and sign up for the promotions in-store or online.

  • DSW names new COO, other positions

    DSW Inc. is shifting titles and responsibilities within its executive ranks, with all changes effective Feb. 2.

    Carrie McDermott, currently executive VP, sales and operations, will be appointed executive VP and COO.

    In addition, Bill Jordan, currently executive VP and general counsel, will be appointed executive VP and chief administrative officer, adding IT to his portfolio of responsibilities.

    Roger Rawlins, executive VP, omnichannel, will be appointed executive VP and chief innovation officer.

  • Hhgregg swings to Q3 loss, misses Street

    Indianapolis – Hhgregg Inc. had a difficult third quarter of fiscal 2015, swinging to a loss from a profit the prior year period and missing Wall Street expectations for both profit and revenue. The retailer posted a net loss of $86.9 million compared to net income of $5.05 million, which was a wider loss than projected by analysts.

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