News

Over the last decade, U.S. airport in-terminal dining and retail programs have begun a transformation. As passengers’ time spent within terminals has increased, the demand for enhanced airport in-terminal experiences has equally increased. In turn, the state and local governments that own and operate all commercial service U.S. airports have shifted their retail and dining programs from generic offerings with minimal services to programs with a wide variety of specialty retail and dining brands, innovative technology and upscale amenities to respond to the new consumer expectations.

Seattle -- Social shopping, e-commerce videos, free shipping and in-store pickup rank among the top trends expected to drive holiday sales for online retailers, according to Blueocean Market Intelligence, a global analytics and insights provider.

New York -- Uniqlo is partnering with DOOB, a global provider of 3D technology-based products and services, on an interactive holiday campaign called the “Selfless Selfie Project. The program encourage people to take a selfie that isn’t as much about them but about giving back – such as pledging to do something to give back to their local community.

By Bill Davis, Director, MB&G Consulting

Mixed-use projects have become a consumer home base

The concept of a shopping center as a place where people simply show up to make a few purchases and leave is becoming passé. Increasingly, developers are building mixed-use centers that include residential, office and entertainment components, which turn them more into a consumer home base and less of a functional destination.

Keeping stores in peak condition remains the top priority of retail facility managers, who are increasingly being asked to do more with less. Chain Store Age spoke with Lauryn Blank, CEO of Global Facility Management & Construction, about the impact of technology on store maintenance and other trends. She also provided some timely advice for winter challenges.

Curbing the rising cost of utilities can improve the bottom line

For multi-site retail companies, energy efficiency makes business sense. It allows retailers to reduce cost and risk, and create good will with investors, employees, customers and the government. Ultimately, it also helps improve the bottom line.

When it comes to energy management, reducing operating cost should be the focus where the cost of energy is a sizeable part of operating the business.

H&M’s new Fifth Avenue flagship in Manhattan is the fast-fashion giant’s largest store in the world, a whopping 57,000 sq. ft. — the size of a football field.

The interior is bright and buzzing with energy. Just inside the entry, mannequins are arranged on a tiered staircase display, echoing a fashion-show runway.

Beyond its sheer size, the store is a standout for a number of reasons.

Ace Hardware has saved an average of 81% on lighting-related energy use in its 1 million-sq.-ft. retail support center in Rocklin, California, since implementing a LED upgrade.

The upgrade, completed in October 2013, involved replacing 1,551 T5 fluorescent and 102 metal halide lamps with an intelligent LED system from Digital Lumens.

On July 1, 2014, recent updates to the 2013 California Building Energy Efficiency Standards — Title 24 — went into effect.

The new, tougher standards are estimated to increase energy efficiency by 30% in non-residential buildings compared with the 2008 version.