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  • What’s in Store for the Customer Experience?

    “I’ll try the red.” It’s a phrase heard in bars and restaurants across the globe. But in Nordstrom, at their tapas bar? It’s wine in a department store one week, and perhaps a pint or a flight at Bar Lamar in Whole Foods the next, because who could say no to a nice aperitif while picking up the weekly groceries?

  • Winning with mobile wallets this holiday season

    This holiday season, merchants will see at least one major change from last year: the prevalence of mobile wallets, and consumers eager to use them.  The problem is, while many large merchants are prepared to accept mobile wallets, many smaller merchants are not.

    Here’s a primer on the major mobile wallets, and what merchants need to know about each.

  • Walmart donates nearly $1 million to help retail's front line

    Walmart is one step closer to fulfilling its mission of donating $100 million toward increasing the economic mobility of entry-level workers.

    The retailer and its Walmart Foundation are donating nearly $1 million to Innovate+Educate to fund research and build recommendations that support the advancement of entry-level workers in retail and adjacent sectors.

  • Walmart donates nearly $1M to help retail's front line

    Walmart is one step closer to fulfilling its mission of donating $100 million toward increasing the economic mobility of entry-level workers. 

    The retailer and its Walmart Foundation are donating nearly $1 million to Innovate+Educate to fund research and build recommendations that support the advancement of entry-level workers in retail and adjacent sectors.

  • Lush, London

    Lush Fresh Handmade Cosmetics has opened its largest store in the world — a 9,500-sq.-ft. flagship on London’s busy Oxford Street. The three-story flagship is a veritable beauty wonderland, complete with an in-store spa. It’s also a delight for the senses, calling out at every step for customers to touch, feel, and smell the products.

  • Tech Bytes: Three Ways Voice is Enabling Omnichannel Retail

    Spoken word is the oldest form of human communication.

    It’s also one of the newest technology trends enabling omnichannel retail. Voice-based communications are having on a dramatic impact on how retailing is seamlessly executed. Here are three key areas where voice is supporting omnichannel operations across the retail enterprise.

    Picking

  • 3 ways voice is driving omnichannel retailing

    Spoken word is the oldest form of human communication. It’s also one of the newest technology trends enabling omnichannel retail.

    Voice-based communications are having on a dramatic impact on how retailing is seamlessly executed. Here are three key areas where voice is supporting omnichannel operations across the retail enterprise.

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