News

Sears Holding Corp. is trying to turn surging mobile traffic into a driver for store visits and purchases.

Sears has refreshed its mobile app with a number of features that help provide a seamless, store-centric customer experience. For example, members of its Shop Your Way loyalty program who enable location-based services can place mobile orders for out-of-stock items while in the store and get free home shipping.

The latest autumn migration involves grocery chain Giant Eagle.

The Pittsburgh-based, 420-plus-store retailer is in the initial stages of overhauling its IT infrastructure with a hybrid cloud solution from IBM Cloud. The new solution, based on IBM Cloud's SoftLayer Infrastructure as a Service (IaaS), is designed to provide Giant Eagle flexible, consumption-based pricing, as well as faster procurement and customized deployment of applications.

Barnes & Noble posted disappoint results for its second quarter, but sounded a positive note about holiday sales.

The company posted a wider-than-expected loss of $39.2 million, or 52 cents per share, for the quarter ended October 31, compared to a profit of $12.3 million, or 12 cents per share, a year ago.

Losses, adjusted to account for discontinued operations and severance costs related to the spinoff of its college bookstore division, were 28 cents per share.

The minimalist Japanese lifestyle brand Muji has opened its largest U.S. location yet, a two-level, 12,000-sq.-ft. flagship on Fifth Avenue in Manhattan. It’s the company’s fifth location in the Big Apple.

The store, designated as Muji’s U.S. flagship, includes such extras as an embroidering station where customers can have their items customized, choosing from more than 100 designs, and an Aroma Lab, where shoppers can create custom scents choosing from some 48 essential oils.

Amazon drones may still be in the future, but Amazon trucks are ready now.

The Internet giant on Friday said it has purchased thousands of trailers that it will deploy in shipments to shuttle inventory along its supply chain, but not to customer homes. The Amazon-branded trailers will be pulled by tractor trucks provided by existing third-party transportation partners.

Amazon made the announcement at an event in Chicago where employees prepared 2,000 care packages to be sent to soldiers overseas. The packages included Amazon Fire tablets.

Many fashion brands today have ambitious goals to become the next industry disruptor but too few focus on the steps to achieve it. Indeed, most retailers recognize they can’t access the information they need to give their customers the experiences they desire today. Nor do they have a clear view into their inventory or order management system to deliver a complete customer journey.

For many years, Black Friday sales promotions have defined the retail environment during the long Thanksgiving weekend. Despite evidence that Black Friday has lost some of its luster, it remains a very large shopping event and is actively contested by major retailers.

Indeed, according to the NRF, close to 102 million consumers shopped in brick-and-mortar stores over the Black Friday holiday weekend.

Big Lots narrowed its loss in the third quarter as the retailer attracted more shoppers to its stores with new merchandising and marketing strategies.

For the period ended Oct. 31, Big Lots reported a loss of $1.5 million, or 3 cents a share, compared with $3.4 million, or 6 cents, a year earlier. Same store sales increased 2.6% Revenue edged up less than a percentage point to $1.12 billion.