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  • Build-A-Bear focused on diversification

    Build a Bear overcame a negative same store sales performance to produce better than expected profits in the fourth quarter.

  • Lenox feeds on personalization, pricing

    Luxury dinnerware retailer Lenox is enjoying a feast of e-commerce delights with the aid of Oracle Commerce technology.

    Lenox boosted e-commerce sales 26% during the 2015 holiday season compared to the two previous holiday seasons after deploying Oracle Commerce solutions that improved areas such as search results, recommendations, and targeted promotions. At the beginning of the holiday season, Lenox began targeting promotions for customer segments and launching more complex pricing strategies.

  • Survey: Digital customers get demanding

    Offering a high-quality, seamless digital shopping experience is no longer a competitive differentiator, but a competitive necessity.

    This is the main finding of a new study from Kibo (the new company created from the merger of MarketLive, Shopatron and Fiverun), “The Digitally Demanding Consumer.” The survey of 3,000 U.S. and U.K. consumers shows a high degree of omnichannel activity. Sixty-two percent of U.S. shoppers perform online research before visiting a store, and 80% of all respondents prefer to buy online and have products shipped home.

  • Nation’s favorite fashion retailer is…

    For the fourth consecutive year, a department store has nabbed the top spot in a survey of the nation’s favorite fashion retailers.

    Nordstrom took the top spot in the study, by Market Force Information. Interestingly, several discount retailers moved up the list this year, with Marshalls landing in the No. 2 spot. H&M and Ross Dress for Less tied for third, Kohl’s was fourth and Macy’s was fifth.

  • Tech Bytes: Three Reasons to Buy a Pure Play Retailer

    I previously wrote a column about the benefits opening physical stores can offer pure play online retailers. Inspired by the recent completion of the Hudson’s Bay-Gilt acquisition, this week I’d like to examine three instant advantages purchasing a pure play retailer can provide to brick-and-mortar chains.

    Instant Expertise

  • And the nation’s favorite fashion retailer is …

    For the fourth consecutive year, a department store has nabbed the top spot in a survey of the nation’s favorite fashion retailers.

    Nordstrom took the top spot in the study, by Market Force Information.  Interestingly, severak discount retailers moved up the list this year, with Marshalls landing in the No. 2 spot. H&M and Ross Dress for Less tied for third, Kohl’s was fourth and Macy’s was fifth.  

  • Tech Guest Viewpoint: Driving Impulse Buy with Technology

    The term “impulse buy” has a negative connotation to many. Picking up that guilty pleasure snack in the checkout line at the supermarket, that gadget you don’t really need, or those shoes that are on sale all qualify.

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