News

Victoria’s Secret restructures, cuts 200 jobs
L Brands’ Victoria’s Secret division had a record year in 2015, which is why chairman and CEO Leslie Wexner believes now is the best time to narrow the brand’s focus and simplify the operating model to drive long-term growth.
Pilot Flying J in LED lighting retrofit
Pilot Flying J, the largest operator of travel centers in North America, is upgrading the indoor and outdoor lighting at select locations.

The company has entered into an agreement with Cree for an LED retrofit of interior and exterior lighting, to include parking lot canopies, downlights and area luminaires for various new and existing travel centers. The program is underway, with retrofits completed at nearly 100 Pilot and Flying J Travel Centers to-date and plans to roll out dozens of new stores annually over the next five years.

Teen apparel retailer files for bankruptcy

In a not unexpected move, beleaguered teen apparel retailer Pacific Sunwear of California Inc. filed for Chapter 11 bankruptcy court protection.

In a court filing on Thursday in Delaware, the Anaheim, California-based retailer listed assets in the range of $50 million to $100 million and liabilities of between $100 million and $500 million. It listed Simon Property Group and Nike Inc. among its top creditors. The chain named RCS Real Estate Advisors, New York, as its real estate advisor.
Newegg hatches social customer support

Digital computer and electronics retailer Newegg wants to engage customers wherever they are, including on one of the world’s most popular social messaging apps.

Newegg will begin using Facebook Messenger to provide customer support. The e-tailer currently offers customer support options via email, SMS text message, phone and chat. Giving customers the ability to engage with Newegg’s customer support representatives via Messenger is an important asset to add to the company’s mobile strategy, according to executives.
Home Depot looking to grow sales this spring

Home Depot’s is touting improved omnichannel capabilities and an innovative product offering as its seventh annual “Spring Black Friday” sales event gets underway.
MBH appoints new principal

MBH Architects, Alameda, California, announced the appointment of a new principal, Dimple Manghani, who previously led the retail team as a senior associate and studio director.

A licensed architect and a LEED accredited professional, Dimple has 12 years experience building relationships with such clients as Williams-Sonoma, Levi’s, and H&M. Additionally, she is responsible for the acquisition of the firm’s luxury retail clients, including Dior and Tiffany & Co.
Sears extends omnichannel product advisory service

Sears Holding Corp. is making a timely expansion to its seamless “Meet With An Expert” service as it looks to engage with shoppers this spring.

Sears has extended its “Meet With An Expert” service introduced last fall to its lawn and garden department. The free service allows online shoppers to schedule in-store appointments with experts in specific product areas.
Persistence pays off — Kroger vet named president of Smith’s

Kroger showed its tendency to promote longtime executives to key senior leadership roles again with the naming of a 32 year veteran to serve as president of its 138 store Smith’s division based in Salt Lake City.

Kenny Kimball was elevated to the role of president of Smith’s after previously serving as VP of operations. Kimball joined Smith’s in 1984 as a courtesy clerk and succeeds Jay Cummins who announced his retirement in February. Kimball assumes his new responsibilities April 30.
Persistence pays off for another Kroger exec

Kroger showed its tendency to promote longtime executives to key senior leadership roles again with the naming of a 32 year veteran to serve as president of its 138 store Smith’s division based in Salt Lake City.

Kenny Kimball was elevated to the role of president of Smith’s after previously serving as VP of operations. Kimball joined Smith’s in 1984 as a courtesy clerk and succeeds Jay Cummins who announced his retirement in February. Kimball assumes his new responsibilities April 30.
Arby’s looks to theme park industry for new IT chief

Arby’s Restaurant Group Inc. is naming Darla Morse as new CIO, effective April 18.

Morse will report directly to Paul Brown, CEO. She joins Arby’s from SeaWorld, where as CIO she led the technology teams supporting all 12 SeaWorld parks and corporate headquarters. Morse has more than 22 years of total technology experience, with previous positions in a variety of roles for Walt Disney World.