Study: Retailers experiencing e-fulfillment growing pains
Retailers are thrilled with their surging online sales, however the same can’t be said for associated fulfillment operations.
Business is booming online as sales across 82% of e-commerce and multichannel businesses increased in 2016. Only 6% reported a decrease in orders. While many voiced concerns over increasing competition, Brexit and currency fluctuations, the majority of companies (88%) expected a further increase in e-commerce orders during 2017.