News

Google says, ‘look ma, no hands’
Survey: Retailers focus on specific marketing channel
When it comes to marketing technology spend, retailers are overwhelmingly allocating dollars to a particular consumer touchpoint.

According to a new survey of more than 200 retail marketing executives from digital savings platform RetailMeNot Inc., "The Rise of Mobile Marketing Spend in Retail," 87% of retail marketers plan to invest more in mobile marketing in 2016.

In comparison, 73% of respondents plan to increase non-mobile digital advertising spend and 62% plan to increase their offline advertising spend.

Rewards drive brand purchases

More than 45% of consumers say the opportunity to earn rewards is a primary driver for purchasing from a brand, according to a new study from Maritz Motivation Solutions.

The report, The Maritz LoyaltyNext Customer Study, surveyed 2,000 consumers on their loyalty to and engagement with brands.

When asked why they purchase from a brand, a majority of consumers cited “the ability to earn points and rewards, as well as good promotions and low prices.”
Mall launches ‘industry-first’ navigation app

One of the nation’s most successful upscale shopping centers has launched an app to make shopping easier and more personalized.

The Mall at Short Hills, in Short Hills, New Jersey, has launched an app that offers what the center calls “first-of-its-kind” indoor navigation technology and a host of other shopper-friendly functionality.
eBags rolls out new executives

Online specialty luggage retailer eBags Inc. has restructured its senior leadership ranks with several new hires and the promotion of long-time executives.

Scott Erdman has been named chief merchandising officer and Krista Paul is joining as VP of content innovation. eBags also appointed Mike Frazzini CTO and Chris Seahorn VP of marketing.
Kroger’s comp streak continues, cap-ex to surge

The lack of food price inflation which has affected the performance of many grocers had little impact on fourth quarter results at Kroger’s, a company whose string of quarterly same-store sales increases has now entered its 13th year.
Burlington Stores keeps hot streak going

Burlington Stores attracted large numbers of shoppers over the holiday season, as the off-price retailer reported a jump in sales and profit for the fourth quarter.

For the fourth quarter ended Jan. 30, the company said adjusted net income per share rose 26% to $2.31 vs. $1.83 in the prior year quarter.Revenue increased 3.5% to $1.55 billion. Same-store sales increased 2.1%.
Costco prevails during holidays

Costco’s profit fell short of analysts’ estimates at the mid-point in its fiscal year, but business trends were solid in the company’s second quarter with a 4% same store sales increase at U.S. locations.

The company said its total revenues for the period ended Feb. 14, which included the holidays, increased 2.6% to $28.2 billion. Merchandise and service sales increased 2.6% to $27.9 billion and membership fees increased 3.6% to $603 million.
Report: Walmart customer data possibly exposed

Personal information of some Walmart online pharmacy customers reportedly may have been visible online during a four-day period in February 2016.

According to Reuters, a coding mistake may have exposed basic information such as name, address, date of birth, and prescription history of fewer than 5,000 consumers. The error potentially allowed online Walmart pharmacy customers to view each other’s data if they were logged into their accounts at the same time. Social security numbers and full payment card or health insurance information were not visible.
Sports Authority to close stores as online sales hurt business

The Sports Authority on Wednesday filed for Chapter 11 bankruptcy protection and said it plans to close or sell as many as 140 of its 463 stores nationwide. The beleaguered company has struggled in recent years under increased competition not only from online players, but also from the likes of Dick’s Sporting Goods and specialty retailers such as Lululemon that have capitalized on the “athleisure” boom in fitness apparel.
Meijer on the move with new stores and remodels in 2016

Meijer's ambitious growth plans for 2016 involve nine new supercenters, 32 remodels and a $400 million budget.

The company announced the investment includes the construction of nine new Meijer supercenters and 32 different remodel projects. While Michigan, Indiana, Illinois, Kentucky and Wisconsin will each welcome new Meijer supercenters later this year, dozens of other Meijer stores have begun or will soon begin remodel projects to further enhance the customer shopping experience.
Abercrombie & Fitch's turnaround continues

Abercrombie & Fitch's efforts to attract more shoppers are paying off, as the company reported an increase in same store sales for the fourth quarter.

The teen retailer announced adjusted earnings of $1.08 a share for the period ended Jan. 30. Net sales were $1.11 billion. Same store sales jumped 1%, the first gain in overall same store sales since the third quarter ended October 29, 2011, according to Bloomberg.