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  • Innovative retail concept combines offline and online at the mall

    Off-price retailer Century 21 will make its West Coast debut in a most unusual way — taking over a high-tech, high-touch “smart” store for six weeks.  
  • American Eagle Outfitters taps Kate Spade exec to head up marketing

    American Eagle Outfitters announced that Kyle Andrew has been appointed executive VP, chief marketing officer, effective June 6.   Andrew served as senior VP, brand director for Kate Spade Saturday from 2013 through 2015. She joined the company in 2008 as head of global brand marketing and played an integral role in the re-positioning of the Kate Spade brand from a $100 million handbag company to a billion dollar global lifestyle brand.  
  • Tech Bytes: Three Supply Chain Lessons from Momentum 2016

    The recent Momentum 2016 conference held by Manhattan Associates in Orlando, Florida, was a great opportunity to catch up on the latest developments in supply chain solutions and strategies. Here are three especially important retail supply chain trends uncovered and explained at the event: Supply chain is key to omnichannel
  • Gap moves to streamline; closing Old Navy in Japan

    Moving forward with its promise to streamline its business model, Gap Inc. said it plans to close its fleet of 53 Old Navy stores in Japan and also shutter some Banana Republic stores, primarily outside of North America.

    The retailer announced the moves on Thursday in its first quarter results, which marked the chain's fifth straight quarter of lower revenue and profit. The company also said it would not reaffirm its earnings guidance for the fiscal year.

  • Nordstrom expands loyalty to be omnichannel

    Nordstrom Inc. is known for providing the best customer experience, and is now applying that ethos to its customer loyalty program.

    The department store retailer is expanding its Nordstrom Rewards loyalty program to allow members to earn benefits regardless of how they choose to pay for purchases across its store, outlet store or digital channels.

  • With no buyer, Sports Authority to close all stores

    Going-out-of-business sales will start before Memorial Day at Sports Authority’s remaining 450 stores nationwide.

    The moves comes after the retailer, which filed for Chapter 11 bankruptcy protection in March, was unable to find a buyer.

  • Kipling to unveil digitally savvy store concept

    Personalization, retail bots and social media will play key roles in a new store concept from Kipling North America.

    The maker of lightweight luggage and other accessories will unveil its first interactive store format on May 20, at Disney Springs, Walt Disney World Resort, Orlando, Florida.

    The new store is designed to offer customers a unique and personalized shopping experience, with array of inventive “activations” offered throughout the space. It will be in the Town Center part of Disney Springs.

  • First look at Target’s stores of the future

    In a program called LA25, Target Corp. is testing an array of new initiatives, ranging from sleeker apparel fixtures to dedicated service stations for online order pick-ups, at 25 locations in California. The retailer plans to spend $1 billion this year to spruce up its in-store shopping experience, with a portion of that being devoted to remodels, TheStreet reported.

  • Wal-Mart surprises with higher-than-expected Q1 revenue and profit

    Wal-Mart Stores broke the retail gloom that has penetrated so many recent first quarter earnings reports as it posted higher than expected earnings and revenue gains, and gave an upbeat view for the current period.

    Wal-Mart’s strong performance in a quarter that has challenged so many other retailers, including Target, offered evidence that its efforts to improve its U.S. stores are paying off. Among other things, the giant discounter has increased associate pay and taken moves to ensure its stores are more consistently in stock.

  • Survey: The more channels the better for marketers

    When it comes to marketing, retailers should adopt a truly “omnichannel” approach.

    According to a new consumer survey from digital marketing firm Fluent, “The Omnichannel Advantage,” consumers who are reached through a greater number of channels make in-store and online purchases from their favorite retailers more frequently.

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