News

It has been a long haul, but radio frequency identification (RFID) is finally making its bones in retail.   In 2014, 34% of retailers either implemented or were in the process of adding or piloting RFID. Fast-forward to 2016, and those results have doubled to 73%, according to the “Kurt Salmon RFID in Retail Study 2016.”  

Specialty retailer Vera Bradley has raised an alert about a possible data breach.   The company said it is investigating a payment card breach that may have affected cards used at the retailer's stores between July 25, 2016 and Sept. 23, 2016. Hackers may have accessed customer data including card numbers, cardholder names, expiration dates and internal verification. Online transactions were not affected.  

Cole Haan has brought its new store design to the West Coast, opening a flagship at South Coast Plaza, in Costa Mesa, California.   Featuring an all metal and glass storefront with backlit frosted transom, the store has a natural elegance and warm residential feel.  

Ikea is expanding its presence in the Sunshine State.   The home furnishings giant is set to begin construction next month on a store in Jacksonville, its fifth location in Florida, with a planned opening in fall 2017, increasing the Swedish retailer’s presence in the Sunshine State.    Ikea has chosen Marcobay Construction, Lakeland, Fla., to serve as construction manager for the Jacksonville site work and store development project.  

While most retailers haven’t upped their 2016 holiday hiring over last year, Amazon is not among them.   The e-commerce giant announced it plans to hire more than 120,000 workers in the United States this holiday season, with positions across its network of fulfillment centers, sortation centers and customer service sites.  

As online merchants firm up their holiday operations, they may have to rule out using Fulfillment By Amazon (FBA).   Amazon.com is restricting new merchant access to its warehouses during the busy holiday shopping season as a means of ensuring it has the capacity needed to quickly receive, store and ship merchandise to its Prime membership customers, reported Internet Retailer.  

Retailers know that personalization equates to higher sales, but companies still struggle with execution.    Specifically, retailers are eager to offer personalized experiences to achieve higher sales. Failing to remove unintended barriers are only overwhelming shoppers, who then abandon shopping carts.  

By the holidays, customers of J Sainsbury Plc will be able to take advantage of more mobile capabilities.   Leveraging its acquisition of the Home Retail Group, which closed last month, Sainsbury will begin adding Argos branches or click-and-collect distribution points inside almost all of its stores, according to a recent Bloomberg article.  

Anthropologie’ s experiential retailing concept takes center stage under its new store banner, Anthropologie & Co., with the first-ever location now open in Walnut Creek, Calif.   The 30,000-sq.-ft. store is a visual treat, and features fully decorated showrooms, filled to the brim with custom furniture.   

Not only is online shopping a way of life for many shoppers, more and more of them are doing it across borders.   Those are among the findings of the third annual Pitney Bowes Global Online Shopping Survey, in which nearly one-third of consumers reported they make domestic online purchases on a daily or weekly basis. While it's no surprise that consumers frequently make domestic online purchases (94%), more than two-thirds (66%) of these consumers have also made an online purchase from another country in the past year.