News

An online menswear brand that is expanding its store footprint has expanded its senior team.      Vancouver, Canada-based Indochino has appointed Randy Binning as VP of retail operations. The 15-year Guess Inc. veteran most recently served as director of stores for Guess and Marchiano Canada. Prior that he was a regional director for Guess. Binning is charged with leading a consistent and exceptional customer experience across all locations and ensure continued profitability as the company continues to grow.  

Snapchat’s newest filters are moving beyond the selfie.   The company is rolling out a new augmented reality ad division that lets users overlay marketers’ life-like filters on any photo they snap with their smartphone, according to ReCode.   Warner Brothers is the unit’s first advertiser, tying the lenses to promote its new movie, “Everything, Everything.” Dunkin Donuts and Netflix are next in line to launch the service, the report said.  

Walmart is the subject of a federal lawsuit involving its alleged treatment of pregnant workers.   

Amazon is celebrating two decades as a public company in a big way — as an enterprise worth nearly $460 billion.   The retail giant, which began as a modest online bookstore, went public on the Nasdaq in an IPO valued at a modest $438 million. Today, Amazon has grown into an empire that not only sells books, but has become a major player across categories, including clothing, food, furniture, jewelry, private-label goods and electronics, among other segments.   

American Express cardholders are now only a voice-command away from browsing their account or paying their bill.   The credit card company is expanding its partnership with Amazon by launching its new Amex skill for Amazon Alexa. The skill brings select experiences of AmericanExpress.com and AmEx’s mobile app to Amazon’s voice service Alexa, within devices like Amazon Echo and Echo Dot.  

Growth struggles, including lower-than-expected active user volume, marked Snap’s first quarter as a public company.   The photo-based messaging company, which went public in early March, is growing — albeit slower than expected. For the quarter ended March 31, Snap’s daily active users (DAU) grew to 166 million from 122 million in the first quarter of 2016 — an increase of 36% year-over-year.   

JCP ended its last fiscal on a moderately upbeat note -- especially on the profit front, where it managed to push into the black. These first quarter results change the mood music to a much more somber tone and undoubtedly represent a setback in the company's recovery plans.  

J.C. Penney got off to a rough start in the new year as it joined fellow department store operators Macy’s, Kohl’s and Nordstrom in reporting disappointing sales results.  

More than any generation before it, Gen Z has high expectations related to customer service and engagement across emerging channels.   That’s according to a new report by American Express, “Raising the Bar: How Gen Z Expectations Are Reshaping Brand Experiences.” The study, conducted by Forrester Research, surveyed 1,027 North American Gen Y (ages 23 to 37) and Gen Z consumers (ages 16 to 22).   

There’s been a new twist in the U.S. lawsuit over Wal-Mart’s alleged bribery in Mexico.