Expert Insight: How to empower essential workers in a pandemicThe COVID-19 pandemic has forced many Americans to work from home. Three customer-facing tech fails to avoidEspecially as COVID-19 disrupts consumer shopping patterns, retailers must ensure they do not alienate customers with dissatisfying technology experiences. Marshall Retail Group mobilizes for safe, personalized store experience Marshall Retail Group (MRG) is providing its in-store associates and shoppers with mobile customer service capabilities. Cashierless shopping is afoot at Circle K Circle K is retrofitting one of its stores with autonomous checkout technology. Study: COVID-19 accelerates consumer pivot to digital shopping Sam’s Club acquires new app users via affiliate marketing NRF: No-touch payment usage surges amid COVID-19 Mobile and contactless payments are gaining popularity amid consumer concerns over touching surfaces during the pandemic. Kroger tests contactless payment The Kroger Co. is piloting a variety of near-field communication (NFC)-enabled payment solutions in its QFC stores. Sephora partners with payment platform for shoppable wish lists A beauty giant is enabling customers to create, share and follow digital commerce-enabled wish lists. Specialty apparel retailer shifts store operations to iPhones Marine Layer will run its retail store activities, including POS and inventory, on iPhone apps. First Previous 111 112 113 114 115 Next Last
