Exclusive Q&A: 7-Eleven overhauls customer support operationThe world’s largest convenience store retailer is modernizing its customer experience architecture. Pinterest enables shopping via photoIf you can snap a picture, you can find and buy products using Pinterest. Decathlon turns stores into fulfillment centers The world’s largest sporting goods retailer is keeping its U.S. stores in the game during the COVID-19 pandemic. Instagram offers new video promotional tools Instagram is releasing two new solutions that let retailers monetize videos shown on the social platform. East Coast c-store chain comes out with curbside Users of the Cumberland Farms consumer app have a new way to fulfill purchases. Instacart boosts mobile safety for shoppers A new in-app safety feature will enable Instacart shoppers to contact emergency services. Shopify releases variety of omnichannel retail solutions A leading digital commerce platform is introducing solutions for online shopping, fulfillment, delivery and payment, as well as financial tools. Walmart continues streamlining mobile shopping experience Walmart is not sitting back after unifying its grocery and general shopping apps. Chipotle customers can ‘swipe right’ for custom ingredients Chipotle Mexican Grill is taking a cue from mobile dating apps in its newest digital ordering feature. Include the human factor in your post-pandemic technology plans As retailers prepare for an increasingly technocentric “new normal” following COVID-19, they should design strategies around consumer behavior. First Previous 113 114 115 116 117 Next Last
