The top-performing mid-sized e-commerce site is…A luxury clothing and accessories company received the number one ranking for its online retail performance. Three customer-facing tech fails to avoidEspecially as COVID-19 disrupts consumer shopping patterns, retailers must ensure they do not alienate customers with dissatisfying technology experiences. Expert Insight: How to empower essential workers in a pandemic The COVID-19 pandemic has forced many Americans to work from home. Marshall Retail Group mobilizes for safe, personalized store experience Marshall Retail Group (MRG) is providing its in-store associates and shoppers with mobile customer service capabilities. Cashierless shopping is afoot at Circle K Circle K is retrofitting one of its stores with autonomous checkout technology. Study: COVID-19 accelerates consumer pivot to digital shopping Sam’s Club acquires new app users via affiliate marketing NRF: No-touch payment usage surges amid COVID-19 Mobile and contactless payments are gaining popularity amid consumer concerns over touching surfaces during the pandemic. Kroger tests contactless payment The Kroger Co. is piloting a variety of near-field communication (NFC)-enabled payment solutions in its QFC stores. Sephora partners with payment platform for shoppable wish lists A beauty giant is enabling customers to create, share and follow digital commerce-enabled wish lists. First Previous 108 109 110 111 112 Next Last